Official Reply from timtara.com
This is with reference to your query regarding delay in shipment process.
You have ordered ( Order #10163143) Samsung Galaxy Note N7000 Mobile Phone with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologise for the inconvenience caused. However, now your order has been delivered.
We would like to thank you for your kind cooperation & patience.
We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.
Thanks & Regards