I have purchasing products from eBay.in, Tradus.in, LetsBuy.com, HomeShop18.com, Starcj.com, Infibeam.com and Flipkart.com etc. but never had problem. This time, I placed an order no. 38469 on 18th Dec. 2011 at 14:36:47 for Karbonn A1 mobile and Ben 10 Projector Pen and paid full amount 4050/- through credit card. But all that was dispatched to me was the Ben 10 Projector Pen on 19th Dec. 2011 and the free DVD on 22nd Dec. 2011. I spoke to Mr. Karan, the customer support executive, regarding the main item, the Karbonn A1 mobile not being sent to me. He assured me that the mobile will be shipped in a day or two. But that never happened. I again called up the customer support and this time again the same person Mr. Karan picked up. When I reminded about my earlier conversation with me, he informed me that the item was out of stock and will be dispatched whenever the stock was acquired. I was shocked at this and requested him to process a refund in that case, as I could not wait indefinitely. He gave me the complaint no. 157206 dated 28th Dec. 2011 and assured me that the refund will be given in 5-7 days. But that also has not happened yet. I posted online queries 154958 dt.23/12/11, 154988 dt.23/12/11, 155967 dt.26/12/11, 157091 dt.28/12/11, 157092 dt.28/12/11 and 157672 dt.29/12/11. Nobody called me and none of the queries were resolved but they kept changing status of the queries from "open" to "closed". I re-opened the queries again but nothing happened. A lot has been written on different forums about the unethical practices being followed by seventymm.com. The website attracts people by offering products on a cheap rate but even after making full payment, the items are never delivered. They either don't refund or refund after months, if you are lucky. I would request the online shoppers to read the comments about seventymm.com in various forums and refrain from placing orders on the website.