I have purchased blackberry from naaptol in may 2011.There was some defect in product so I returned it in month of july, they replied and said will repair and give me the product in next 21 working days.They dispatched the product to my old address ,of which I acknowledged them earlier not to ship goods to my old address..
now its been 6 month evrytime I call customer care for my refund as they have promised to repay they have also taken my banking information for transfer but its been 3 months since then I have been rigoursly following them but there customer care is so misbehaving they cut the phone in between and giving weird excuses....
all I need my money back..with compensation.

Due this problem i have to face many other issue as my blackberry contains imporatnt information and becouse of delay i was not able to do my job as my most of work goes on mobile ..
so the oppourtunity cost is there which company needs to give,


My order no. is 1813388
ordered BB curve