Dear Manoj,

Please accept our sincere apologies for the inconvenience caused.

Your order has been cancelled and refund is getting processed today and GC amount has been refunded.

We are also issuing a gift certificate of Rs.100/-, which can be redeemed for purchases on Online Shopping | Shop Online at India's largest Online Shopping site | Indiaplaza as a token of apology from our end. This gift certificate has been mailed to your registered E-mail id. We kindly request you to treat this case in isolation and provide us another opportunity to serve you better.


Once again, with apologies,

Warm Regards,
Team Indiaplaza.

had ordered the following pre order book "Thinking, Fast and Slow" on 14th Nov 2011. Which was supposed to be shipped by end of Nov. The book was available in flipkart.com by end of Nov.

I didn't receive any book by mid Dec 2011, when I called the service center for cancellation they gave me following cancellation no and assured the refund would be done by 2 working days (PH1912110223 - Ticket no)

I haven't received any amount till 30th Dec 2011 and on further calling them up, the service center informed me that I haven't cancelled it and they gave me a new ticket no PH3012110038.

It is not about the amount but the fact that retail consumer websites like indiaplaza.com are taking the customers for a ride.
I am just wondering how many other customers have suffered at their hands.