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TimTara refund on Time(My Experience with TimTara)

This is a discussion on TimTara refund on Time(My Experience with TimTara) within the Online Shopping forums, part of the Internet Services category; On Wed, Nov 23, 2011 at 9:26 PM, I wrote: User Name: Venkatesh Mobile: XXXXXXXXXX Comment: My Order# 10112421. Complaint# ...

  1. #1
    venkateshtr8 is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Angry TimTara refund on Time(My Experience with TimTara)

    On Wed, Nov 23, 2011 at 9:26 PM, I wrote:
    User Name: Venkatesh
    Mobile: XXXXXXXXXX
    Comment:
    My Order# 10112421. Complaint# 11993 Placed order on 17/10/2011 and not received any update till 4/11/2011. That too I called and checked and ur Telemarketing person updated me seller doesn't have stock. Till date I didn't receive my money back or even a courtesy call from customer support or not even a mail from u people. Is this the way U will handle the customers thru E-commerce website. This is my Last call for u people to wake up and solve my issue otherwise I have to take severe action against this.
    Thanks,
    Venkatesh

    timtara team Reply

    Dear Mr.Venkatesh,

    Greeting from Timtara family.

    We regret the inconvenience faced.

    Please accept our sincere apologies for the inconvenience caused.

    We would like to inform you that your Refund will be done from our side By today Evening.

    Looking forward to serve you again.

    Thanks and Regards
    Vijeta
    Team Timtara

    Within 7 months of launch,timtara.com is rated No. 1 for User Experience & is listed in top 20 hottest E-commerce start-ups in India, based on Dataquest Magazine + Sapient Nitro Research in January 2011.

    I also spent around Rs.100 for the Customer service support call.

  2. #2
    SHANKY156 is offline Junior Member
    Join Date
    Dec 2011
    Posts
    4

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    I am ex trimly upset with the service of timtara. this is the first time i m placing my order via timtara and this is so far the most bad experience firstly after placing [COLOR=#009900 !important]the order after 3 days i tried to [COLOR=#009900 !important]contact[/COLOR] [COLOR=#009900 !important]customer care[/COLOR] but they were not piking the call i even write [COLOR=#009900 !important]complaint[/COLOR] on the website portal but still no action taken finally i was able to make a call today morning and that customer care was truly stupid that they even don't know that my product is available in stock or not they given me some no. i tried that no. of Mr. imtiaj but he didnt ans the call as usual for timtara then i [COLOR=#009900 !important]revised[/COLOR] a call from [COLOR=#009900 !important]customer service[/COLOR] executive after 3 hour saying that the product is out of stock and they cant deliver the product they ask em for upgrading to higher product or refund its been 8 days till today and after 8 days someone says like this how will a person will feel? that product was available on a low price for a smaller time and that time is over so i cant get that now on that price due to this foolish site timtara i really don't think this is a way of treating the customer i m an regular online buyer i had bough many things [COLOR=#009900 !important]online from[/COLOR] many site but this is so far the most bad experience i am feeling like i m robbed and that's not all to the worst they are claiming themselves that refund will take 7 days more time what r u [COLOR=#009900 !important]kidding[/COLOR]? a person wasted 15 days and getting nothing is it a way of shopping? i am surly not gonna buy anything from this site and will also tell to other to stop shopping from this site of thieves its all crap and lame [COLOR=#009900 !important]excuses[/COLOR] its better to pay a bit high but u may get ur product on time with a better service hope to get my refund soon although only god knows whats gonna happen [/COLOR]
    its been 20 days and it still says awaiting shippment is there anyone to take care of these complaintc A bad experience holder order no. 10160677
    Manvinder Singh

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