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Book order without product having in stock

This is a discussion on Book order without product having in stock within the Online Shopping forums, part of the Internet Services category; Dear Sir, I book my orderof plasma TV of 50" for 4-5 days delevery gueranty letsbuy.com Order # LSB-609593 (Ready ...

  1. #1
    Rajee932 is offline Junior Member
    Join Date
    Nov 2011
    Posts
    1

    Default Book order without product having in stock

    Dear Sir,
    I book my orderof plasma TV of 50" for 4-5 days delevery gueranty letsbuy.com Order # LSB-609593 (Ready to ship) Date:13/11/2011 Total: Rs.45,899 paid through credit card. I am sorry to know thatthe product is out of order after 5 days of receiving my payment.custumersupport executive contacted me for the confirmation of alternate product. Atthat time I clearly kept my requirment i.e. a 50" Plasma TV and if theyhave any alternate remedies than I do not any problem.After that I tried contactyour coustomer care No. two or more time but they didn't gave me the correctinformation about delivery of my order.I came to know that you are providing mewith a 43" LCD TV instead of fullfilling my requirement of 50" plasmaTV. I am very upset to know that.I requeste them if they did't have any optionto fullfillmy requirement than cancelled my order and retuern my payment so itry other avaliable option.
    RAJEEV SRIVASTAVA
    raptor2me@yahoo.co.in

  2. #2
    letsbuycs is offline Member
    Join Date
    Nov 2011
    Posts
    54

    Default

    Dear Rajeev,
    Apologies for the inconvenience caused.
    Thanks for providing us with the details,
    We will surely fix it and get back to you asap.
    Thanks!
    Team Letsbuy

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