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Cheating by Naaptol

This is a discussion on Cheating by Naaptol within the Online Shopping forums, part of the Internet Services category; Given are the detail of an order with Naaptol. The item is not delivered three weeks after placing the order. ...

  1. 11-21-2011, 10:24 PM #1
    Vayalam
    Vayalam is offline Junior Member
    Join Date
    Sep 2011
    Posts
    3

    Default Cheating by Naaptol

    Given are the detail of an order with Naaptol. The item is not delivered three weeks after placing the order. I am not able to contact their customer service because the number provided gives only automated replies. There is another number 922 353 7000 which is answered by a human being; but he/she has no definite answers. The standard answer is "your order will be shipped very soon".
    Please be wary of this fly-by-night online company.

    User ID : 428003
    Order No : 2740693
    Order Date : November 01, 2011
    Current Status : Order Verified

    Payment Details
    Payment Mode
    :
    Credit Card / Debit Card (ICICI PG)
    Product Price
    :
    2499.00
    Shipping Price
    :
    299.00
    Product Quantity
    :
    1
    COD Charge:
    :
    -
    Order Amount
    :
    2798.00

    Product Details
    Product Id
    :
    874504
    Product Name
    :
    102 pcs. Multipurpose Tool Kit with Powerful Drill Machine
    Product Category
    :
    Hand Tools
    User ID : 428003
    Order No : 2740693
    Order Date : November 01, 2011
    Current Status : Order Verified

    Payment Details
    Payment Mode
    :
    Credit Card / Debit Card (ICICI PG)
    Product Price
    :
    2499.00
    Shipping Price
    :
    299.00
    Product Quantity
    :
    1
    COD Charge:
    :
    -
    Order Amount
    :
    2798.00

    Product Details
    Product Id
    :
    874504
    Product Name
    :
    102 pcs. Multipurpose Tool Kit with Powerful Drill Machine
    Product Category
    : Hand Tools
    Last edited by Vayalam; 11-21-2011 at 10:27 PM.
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  2. 11-22-2011, 10:08 AM #2
    Naaptol_Care
    Naaptol_Care is offline Senior Member
    Join Date
    Sep 2011
    Posts
    336

    Default

    Dear Mr.Venugopalan,

    Please accept our sincere apologies over the delay in delivery of the product.

    We did tried to reach you at the given number in our records, but went ringing.

    Your order # has not processed due to short address updated in the system, we request you to provide the complete address with proper landmark.

    We would instruct the concern vendor to dispatch the same as soon as we receive the details from you.

    You can write us with the details at contact@naaptol.com or can call us at 9223516148.

    Please be assured of complete & satisfactory resolution.
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  3. 04-26-2012, 03:50 PM #3
    Unregistered Guest

    Default

    DONT BUY BlackBerry, Htc, Sony Ericson, Discontinue Mobile Phones from NAAPTOL, INDIATIMES, TRADUS, they all Sell Refurbished Handsets. And they purchase from ALPHA RADIOS DELHI. Alpha Radios is biggest cheater who buy mobile phone in Scrap from China only the pannel, outer body of mobile phones is new except that the all Inner Parts like mother board IC and everything is Inside are Used, Old, Totally Scrap, etc
    and if any budy need proof about this contact me.
    i can provide all details of Alpha Radios.
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  4. 04-27-2012, 01:33 PM #4
    Naaptol_Care
    Naaptol_Care is offline Senior Member
    Join Date
    Sep 2011
    Posts
    336

    Default Naaptol.

    Dear Sir/Madam,

    We regret for the inconvenience caused to you.

    We would surely help you,kindly help us with your order id so that we can assist you further.

    Kindly write back to us at crm@naaptol.com or call us at 09223516148 for further assistance.

    Please be assured of complete resolution.



    Thanks & Regards,

    Customer Service.
    Naaptol Online Shopping Pvt.Ltd.
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