This is a discussion on naaptol.com didn't cancel the order within their conditions. within the Online Shopping forums, part of the Internet Services category; i ordered a DDR2 RAM for Desktop by mistake and i wanted it for my laptop.so i checked out on ...
i ordered a DDR2 RAM for Desktop by mistake and i wanted it for my laptop.so i checked out on naaptol and they have written that you can cancel your order within 24 hours.i did that and sent 3 e-mails to their customer care,CEO and one pther link they gave...
i got no response till now...it have been more than 24 hours now...
i called them today and they say order cant be cancelled and i have to wait for 7 - 14 days till i get the product and i shud not accept it so that when that item will reach back to them in another 7 days..they will issue a check to me and i ll get that after 7 days...i live in hostel so hostel authorities recieve any mail we get and it is not possible for me to not accept the delivery...
please help me get my money back soon....or at least my desired product.
here are the details of the transaction
ORDER DETAILS:
Order Number: 2777435 Order Received: Nov 7, 2011
Total Amount : INR (Indian Rupees) 1375.00
State Bank of India Debit Card Holder : ashok charan Billing Address : (As entered by the Customer)
72-A, RGIPT Hostels,Doorbhash nagar, ITI Township Rae Bareli-229010,,Rae Bareli
RAEBARELI UTTAR PRADESH
229010 IndiaCustomer's Phone Number : 9450044406
Customer's E-mail ID : ashoo216635@gmail.com
Customer's IP Address : 172.16.0.49