complaint against Via deals "deals.via.com"
This is a discussion on complaint against Via deals "deals.via.com" within the Online Shopping forums, part of the Internet Services category; This website is cheating with it's customer by taking money and not providing with the product. recently i purchased a ...
- 09-12-2011, 02:03 PM #1
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complaint against Via deals "deals.via.com" This website is cheating with it's customer by taking money and not providing with the product.
recently i purchased a deal for online recharge from this website and did payment from sbi net banking of rs 240. however their message and email came that recharge not successful and money should be refunded within 2 business days.but they did not refunded any money after that when i call them they said that it will take 7 business days after 7 days they said 9 business days and now after 2 weeks i didn't get any refund.
whenever you call them they give meaningless answers like you should contact bank and we didn't get any payment check your account again.
BASIC FUNDA OF THIS WEBSITE IS TAKE THE MONEY AND ASK FOR TIME FROM CUSTOMER SO THAT HE/SHE GIVE UP HOPE FOR GETTING REFUND AND THEY MAKE EASY MONEY.
DEALS NUMBER THOSE WAS UNSUCCESSFUL
FMN0HGFIH1JFMN0HGFJC2Y
FMN0HG3LG7B
FMN0HG3J0C7
account number from which payment was done
20077356302
- 12-20-2012, 04:48 PM #2Unregistered Guest
Fraud comapny Via.com, making profit by counterfeiting customers money I have bought two tickets from Via.com of KFA numbers: FMN0OK6PV5L and FMN0OK6Y5GQ. Both the flight got cancelled by Airline. But they even dont bother to inform me about this for next 10 days after the flight cancellation that when they are going to return my money. When I called them to return my money they told me that it will be return by Airline contact them. I have contacted to KFA their representative told me that as I have not booked the ticket from their site they can not refund me directly they had already returned to Via.com. And this thing they had given me in written through email. I have forwarded the same mail to Via.com and after that I am chasing them from more than a month but they are not responding to me. I have whole mail thread as a proof for whole communication. I have called them as well several times but their contact person Syed Faizan is not coming on call. I have even given them a warning that I am going to take this issue to consumer court, but it seems like they do not have any fear of of Indian Law. I am of my friend also booked the KFA flight tickts from ibibo.com and ibibo has returned the 100% refund to her. Even KFA has also given her 1700 miles bonus as compensation for flight cancellation. They are lying me from a long time and not returning me my money. I am feeling cheated and miserable.
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