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Product not received since three month from Naaptol.com

This is a discussion on Product not received since three month from Naaptol.com within the Online Shopping forums, part of the Internet Services category; I had ordered for a SanDisk Cruzer Blade 8GB PenDrive on 21 st of June, 2011 from Naaptol and my ...

  1. #1
    jasmine.parvin is offline Junior Member
    Join Date
    Sep 2011
    Posts
    3

    Default Product not received since three month from Naaptol.com

    I had ordered for a SanDisk Cruzer Blade 8GB PenDrive on 21 st of June, 2011 from Naaptol and my order no is: 1948568. Naaptol confirmed that they have received the payment for the pendrive worth Rs. 479.00 on 22nd June, 2011. I kept a watch on my order status and it never changed from "order shipped" to any other status. I made several phone calls to their customer care service and received a hopeless service from everyone there. I gave written feedback still no go. I wrote to the CEO which is an option on their website still no go. I am left helpless. I never received the pen drive till date. Openly these people are looting customers. I request you to look into this matter and provide me justice that I deserve.

  2. #2
    Naaptol_Care is offline Senior Member
    Join Date
    Sep 2011
    Posts
    336

    Default Response Order # 1948568

    Dear Ms.Jasmine,

    We would like to inform you that refund has been initiated against your order #1948568 and the amount of Rs.479.00 has been Credited in your account,

    Be assured the amount would be reflected in your account.

    We value your association with Naaptol. We thank you for shopping with us.



    Thanks & Regards,

    Customer Care
    Naaptol Online Shopping Pvt.Ltd.

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