I also have the same problem with rediff shopping. I have placed some item in rediff shopping with order no 5484260 (for Rs 2694/-) on 17th July, 2009 and the amount was detected from my bank account. But the product was not yet delivered to my shipping address in Tamilnadu. When I tried to track the order status it shows the item was delivered by TNT courier in different name in other state with consignment number 112902708. Regarding this matter I have called several times and enquired the vendor Telebrands India, but they are totally irresponsible and they said that particular order number was not with them. They cut the phone in the middle of the conversation. I have given several mails to rediff shopping customer care asking for further details, but till now I did not receive any reply from rediff shopping.
So please guide me how to proceed with this matter.
Thanks and regards