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Rediff shopping

This is a discussion on Rediff shopping within the Online Shopping forums, part of the Internet Services category; Sir , I was placing an order for Rs 7834 with rediff shopping on 24 april2011 at 8.29 AM and ...

  1. #16
    Unregistered Guest

    Unhappy Non refund of money transfered on Times of money but order failed

    Sir ,
    I was placing an order for Rs 7834 with rediff shopping on 24 april2011 at 8.29 AM and i paid this amount using SBI internet banking ( transaction id is 1001104000580891 IG48647910 Transfereed to 30994075970 Statebank of india Worli north branch ) rediff website informed that transaction failed .Buut i checked with bank this money is transfered to their account . I have sent several emails to them ( atten Masum das ) but their is no reply from them even i have sent them scanned copy of statementt provided by SBI where my name and account no with transaction detail is printed ,there is no reply . Kindly help in getting my money refunded

    Rajiv sinha

  2. #17
    fouzi_0510 Guest

    Default No response !!!!

    Hi,

    I have ordered for a 3 pieces of Kelly Pearl cream, Order no is 6458298(CAsh on Delivery). As per the rules , i paid for 3 pieces and when i opened my parcel i could find only one piece of kelly pearl cream. When contacted the courier company they have no clue and advice to contact the Vendor or Rediff Shopping. I have got a signature proof with writings from the blue dart deliverable person that i have got only one piece of product but paid for 3 pieces . Already i sent about this to customer care twice but no reply.
    We were believing the rediff shopping and placing orders,. if there is any shortage issue you have to respond atleast after 3 days. But i have waited for almost one week , but no reply.

    I request you to take action on this and send me the remaining 2 pieces in which i have paid already . PLEASE DON'T CHEAT ME, WHERE I BELIEVED REDIFF SHHOPPING AND PAID MONEY.

    Thanks,
    Fouzia

  3. #18
    Unregistered Guest

    Thumbs down Defective item recieved and no response

    I am having a horrible time with rediff shopping..I ordered a toy gun worth rs 2,000 and recieved a defective item..Its been almost 4 days and I am chasing rediff shopping an not getting any proper response as to how to replace this item..

    I am thinking of reporting this to Right to information act and resort to legal ways..
    Never going to shop with them again

  4. #19
    varun vyas Guest

    Angry change of product

    sir/ma'am,
    I purchase a webcam of order no. 6734024 of quantium company of cost Rs.495+90Rs. shipping & handling charge ,instead of that you have sent a Tricom company webcam which don't have same features and qualities of Quantum webcam,
    if you do not change my webcam within 2 days, i will go to the consumer court and note complain againt you,
    so please sent me correct product within 2 days

  5. #20
    nitin.niec is offline Junior Member
    Join Date
    Mar 2012
    Posts
    1

    Default

    Defective Product received

    order no – 6957220
    I have ordered for a Nokia BH-503 A2DP Stereo Bluetooth Headphones through Rediff Shopping and recieved the same on 05th March,2012.
    But after opening , i found that the Headset is broken , no user guide and the product is in a disturb condition though Packaging is completely sealed.
    Rediff people should have checked the product before delievery, now I want to replace the product with a new one or refund my amount.
    Nitin Jain
    Ph# 9971231148
    Last edited by nitin.niec; 03-06-2012 at 10:12 AM.

  6. #21
    Prasanth P Guest

    Angry Rediff resend the same pack twice without Replacing/Repairing

    Hello Sir,

    Myself Prasanth P here... I bought a Sony Ericsson Neo V from Rediff shopping on April 9 for Rs 15590. Withing 15 days it

    got damag. When I contacted Sony Ericsson Authorized Service center, they said its not under their warranty you have to

    contact rediff. I contacted Rediff back, they asked me to send it back through ARAMEX... took around 12 days to come and

    pick the product from me and I got the same product without even repairing/replacing by 7th day.
    Hope you can understand my feeling...

    I contacted them again and asked me to send it back..I send the product to them and yesterday I recieved the pack without

    even repairing without even replacing... TOTALY FEDUP.... i took the piece to authoriezed service center to check the

    issue.... I got the report from them that... its a hardware issue and for repairing it will cost around 70-80 % of the

    product...

    Could you please make arrangement to get a fresh piece of the same mobile or money back.It is under 12 months warranty and

    I couldnt even use for atleast 15 days

    Please consider this with high priority... beacuse all this process took around 3 months.

    Should take necessary action against rediff, because lots of people has shared their complaints against rediff...
    Because of Rediff people are lossing trust in onine shopping

    Thank you
    Prasanth P
    Ph: 9449161601
    Order No: 7039185
    From : Rediff shopping

  7. #22
    Phani.pavan1980@gmail.com Guest

    Angry Shipment not delivered

    Sir/Mam,

    I placed an order on Rediff shopping with order no. 7575516 on 5th july, 2012.
    When I tried to trace the order status is says it have been delievered through Fedex
    courier which I have not received.
    I tried to contact the courier serveice as well many times however the there has been no results.
    Rediff shoping customer care is unable to provided proper information
    and update.

    This is really disppointing as am not concerned about the money but as I had promised my 4 year old daughter that i would be giving it today or tommorow.

    Please take necessary action or ensure the shipment is being resent to me.

    I can be reached on the below numbers: 9742346578 .......7259040406.

    Thanks,
    Phani Kumar

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