I had enquired about DTH from Airtel on their website. I received a call from Noida from Vriti Infocom who were claiming to be a channel partner of Airtel for DTH. Manoj Shah had called me from Vriti and asked me to do online payment of Rs 1490 towards set-top box. The next day, some people came for installation and informed us that there is no satellite coverage at my apartment and DTH can not be installed. Post this, I tried several times to contact Manoj Shah and other Vriti numbers for a refund of my amount but no one answered. I also sent several mails (also including airtel DTH mail ID) but no one bothered to respond. It has now been more than 15 days that I am trying to contact these guys for a refund but to no avail.
I think I am cheated by these guys. They are ruining Airtel's image in market and Airtel should take some strict action against these guys (of course if Airtel cares about their customers).
Regards,
Anup Deshmukh
Mobile: +91 98215 48965


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