D/s, The mobile handset delivered against the order no.2571261 is defective. I have made several complaints over phone and email since 12-10-11. The persons at your end are making promises but the replacement of the defective handset is not made till date. Your immediate action in this regard is very much required. Thanking you, S.B.Saraf

order no. 2720132 not delivered. booked on 27th oct 2011.
please check.
deepankar

Dear Back office Team,
Please Help.

Please close this issue, which is pending since 10th Nov

I want return my money

I am waiting for your reply

Thanks & Regards
Rohit Kaushik
Finance (West UP)
Mob:-+91-9711168397
HCCBPL
J-22,Sec-63,Noida
Email:-rohkaushik@apac.ko.com

"BE GOOD,DO GOOD,BE ONE"


-----Original Message-----
From: Rohit Kaushik
Sent: Tuesday, November 22, 2011 5:20 PM
To: jignesh.gangapuram@naaptol.com
Cc: support@naaptol.com
Subject: FW: Order no ....??

Dear Jignesh,
Please look in to this matter & resolve it.

I am waiting for your reply

Thanks & Regards
Rohit Kaushik
Finance (West UP)
Mob:-+91-9711168397
HCCBPL
J-22,Sec-63,Noida
Email:-rohkaushik@apac.ko.com

"BE GOOD,DO GOOD,BE ONE"


-----Original Message-----
From: Rohit Kaushik
Sent: Monday, November 21, 2011 9:40 AM
To: support
Cc: jignesh.gangapuram@naaptol.com
Subject: RE: Order no ....??

Dear Jignesh,
My Order no. is 2779454

Pease collect your camcorder and return my money ________________________________________
From: support [support@naaptol.com]
Sent: Saturday, November 19, 2011 5:11 PM
To: Rohit Kaushik
Cc: jignesh.gangapuram@naaptol.com
Subject: Order no ....??

Dear Mr Kaushik,

Kindly proviode us with the order no so that we can assist you further.

Regards,

Manjeet Sharma,
CRM.
----- Original Message -----
From: Rohit Kaushik<mailto:rohkaushik@coca-cola.com>
To: 'support@naaptol.com'<mailto:'support@naaptol.com' >
Sent: 18/11/2011 10:15 AM
Subject: FW: Please resolve it.Pending from 10-Nov

Dear All,
Still I have not receive any response from your side, Please resolve it ASAP

Thanks & Regards
Rohit Kaushik
Finance (West UP)
Mob:-+91-9711168397
HCCBPL
J-22,Sec-63,Noida
Email:-rohkaushik@apac.ko.com

"BE GOOD,DO GOOD,BE ONE"


From: Rohit Kaushik
Sent: Wednesday, November 16, 2011 5:54 PM
To: 'support@naaptol.com'<mailto:'support@naaptol.com' >
Subject: Please resolve it.Pending from 10-Nov

Dear Naaptol team ,
I have purchased a wespro camcorder through my phone call,I have received it as on 10-Nov.but when I open my courier than I saw the jewelry box was open and two bangle & one wrist watch was short in the open box, and I have already gave a written note with my signature on courier’s receiving

I have locked out a complaint at the same day for the same after that when I use my camcorder ,then camcorder was not working I have just lock a complaint again.

So dear team please I want my refund. I am taking follows up continuously from 10-Nov

I request u please resolve it as soon as possible


Thanks & Regards
Rohit Kaushik
Finance (West UP)
Mob:-+91-9711168397
HCCBPL
J-22,Sec-63,Noida
Email:-rohkaushik@apac.ko.com

"BE GOOD,DO GOOD,BE ONE"

Dear Sir,

I purchased an 8 GB Spypen Camera for Rs. 1690/-vide my order No.283372. But to my surprise it is not working. The product was without any user manual or warranty card. I sent an email to this respect but of no use. I phoned and told them that the product is not working, but they seems to be of not interested in solving my problem. Is the Naaptol a fraud company?

kindly help me to rectify my problem at the earliest or do needful.

Paradise George

Dear Sir,

I have received the items vide order no 3330904 dtd 28/1/2012 which i have order with you.However on receipt of the item was damaged condition. hence i m returnning the item back to you for replacement of the same , please oblige and set new one at the earliest.

i will call customer care so many times but no no response,

Dear Sir / Madam,

Order No :3784806
Order Date: 09.04.2012
Name: Rechargeable Fan

The aforesaid order has booked on 9th Apr'12 & naaptol team has commited to deliver the same within 10working days. But still i'm not received the consignment, even after 12 working days. If i contact naaptol team, the response was very worst, my line was disconnected by your team, while talking.

Now once again naaptol team has commited to deliver the same on 25th Apr'12, if its not happened, i'll not accept the consignment. I can't wait further.

Plz traet this as official call & ensure it should be delivered tomorrow(25.04.2012), otherwise i'll not accept the order.

Thanks & Regards,
P Ramakrishnan
9790004876

Respected sir/mam ,

i have received my order number 3738844, a blackberry bold 9700 with 3g.but it is defective.i cannot find any help from your customer service executives after several times of calling.i have been told to send the parcel at a mumbai address which is js associates , 2 , mangesh industrial estate, subhash nagar mulund link road nahur (w) mumbai 400078 , behind designo furniture showroom through blue dart courier service
i still am confused about the whole process of courier as blue dart people say that it is not possible without a reference number from naptol as saugor (mp) is remote location for them and the reverse pick up is not possible with only the account number 113260.
Naptol executives have told me to get the name and designation of the authorised person of blue dart and hus designation.its all very confusing thus i would kindly request you to mail me the procedure for pick up in a location like saugor (mp) which is not a metro city.kindly make this possible as soon as possible.its been one month and now else i will have to take the help of consumer forum for this.


Nandini datta
c-62 , dr hari singh gour university campus saugor (mp)
order number 3738844
refund needed