Dear Madam,

Pls. forward a complaint letter to the Head office of the Co. through registered post or courier, on their postal address (will be mentioned on their website).

they will not refund the same.
Even if they will refund, who the hell will do all sorts of bogus things like pack it and send it by courier..??

Dear Sir, I have order a cellphone on naapto.com and received the same on 24th
october.After 6hrs it stopped working.From 24th evening I am trying to lodge a
complaint on NAAPTOL.COM but in vain.Customer support nos given by M/S Naaptol are
not responding.This nos are 02261486148,02261486134,09223516148,09223536148.As per
guidence given on line by naaptol I have mailed my complaint to feedback@naaptol.com
but no response was received till date.I have called all the nos atleast 50times.My
email complaits are also forwarded to you.My order no is 76275.I reques you to help
me out to get refund or product replaced at the earliest. Thanks Ranjan
Dey.A-407,Amrapali Green,1/3 Vaibav Khand.Ghaziabad-201010.

Hi

I had made a transction through Naaptol website on 8th oct 09 , i had cancelled the order after 2 days of purchase but still they had dilivered the product. Then i returned the product back but i havn't got my money back yet which i paid through my Credit card.

Order details are as follow:-

User ID : 37531
Order No : 68372
Order Date : October 08, 2009
Current Status : Returned by Logistics

I am trying to call their customer support but my calls are getting drop again and again.

I am trying to insert my complaint on their web site but its always shows try after some time.

Kindly help
Goldy Khanna -9810712506
Goldykk@gmail.com

I bought the item titled, 'EPhone Ultra Slim Multimedia Mobile' priced at
INR 4999.00 as shipping on 5 october 2009. When I received the phone it found defective.When I told to Naaptol that the subject is defective they said we will replace it with in one week.For replacement I send it to Naaptol vide way bill no.12426223482 on 9th october 2009 by Blue dart courrier. Now I am calling since last two months on 022-61486148 & 09223516148 numbers everyday executive reply that you will get your product with in one week.Ihave talk to YAMINI,VERSA,MARIA,POOJA,UJJAWALLA and many more executives so many time but they are not supportive.


Monu Kumar
09911774682
Faridabad
Haryana

sir,
i am having a problem with the spy pen that i have ordered on 27/9/09 . when i am starting its camera it is not working . i have also make it charge for three hours yet it is not working. sir please send some body to this product.

its details are :
order no.- 58723
order date-27/9/09
status-camera not working

Dear Sir, I have order a Pan Drive with Camra on naapto.com But I Have not received till now.Plz Dispatch My Order.


its details are :
order no.- 100810
order date-20/10/09
status-Not Availabel

i ve ordered for ephone which was delivered on 17/11/09 and found that a defective one and it was returned to company 0n 27.11.09 it was under RESHIPMENT TODAY 13/12/2009 TILL NOW I HAVE NOT RECD THE PHONE IVE PAID RS 4999/-

I called up the naptol number to enquire about a product. But was horrified to learn that the order has been confirmed and is being shipped to my address. Despite repeated requests to cancel the same, no action has been taken. Further, there have been 15-20 calls every day on my phone causing extreme distress. I feel that this company is a parasite that sells sub standard products. They have no professional ethics.

Originally Posted by Unregistered

I bought the item titled, 'EPhone Ultra Slim Multimedia Mobile' priced at
INR 4999.00 as shipping on 5 october 2009. When I received the phone it found defective.When I told to Naaptol that the subject is defective they said we will replace it with in one week.For replacement I send it to Naaptol vide way bill no.12426223482 on 9th october 2009 by Blue dart courrier. Now I am calling since last two months on 022-61486148 & 09223516148 numbers everyday executive reply that you will get your product with in one week.Ihave talk to YAMINI,VERSA,MARIA,POOJA,UJJAWALLA and many more executives so many time but they are not supportive.


Monu Kumar
09911774682
Faridabad
Haryana

Dear Mr. Monu kumar,
we apologies you we are very sorry about that we have been done redelivered your product you will get your product within few days if any query about that please give us revert on replyfromnaaptol@naaptol.com and also call on 9223536148.
Thank you so much.have a nice day

Originally Posted by ankur aga.

sir,
i am having a problem with the spy pen that i have ordered on 27/9/09 . when i am starting its camera it is not working . i have also make it charge for three hours yet it is not working. sir please send some body to this product.

its details are :
order no.- 58723
order date-27/9/09
status-camera not working

Dear mr Ankur,
we are very sorry about that we request you please send your product on naaptol address and kindly call us or give us revert on replyfromnaaptol@naaptol.com with awb no of product we will send you new product.thanks have a nice day.

Originally Posted by ankur aga.

sir,
i am having a problem with the spy pen that i have ordered on 27/9/09 . when i am starting its camera it is not working . i have also make it charge for three hours yet it is not working. sir please send some body to this product.

its details are :
order no.- 58723
order date-27/9/09
status-camera not working

Dear Mr Ankur,
we are very sorry about that its request to you please send your product on our address and kindly give me reply on replyfromnaaptol@naaptol.com or call our no with awb no we will solve your problem within few days.
Thanks HAVE A NICE DAY

Originally Posted by Unregistered

Dear Sir, I have order a Pan Drive with Camra on naapto.com But I Have not received till now.Plz Dispatch My Order.


its details are :
order no.- 100810
order date-20/10/09
status-Not Availabel

Dear Mr Ashok Patel,
we are very sorry about that its request to you please call ous on 09223536148 and create new order because our courier boy has gone to your home location but you was not their thats why he come back so please call us or revert ous on replyfromnaaptol@naaptol.com Thanks have a nice day

Originally Posted by anu nv

i ve ordered for ephone which was delivered on 17/11/09 and found that a defective one and it was returned to company 0n 27.11.09 it was under RESHIPMENT TODAY 13/12/2009 TILL NOW I HAVE NOT RECD THE PHONE IVE PAID RS 4999/-

Dear mrs Anu,
we are very sorry about that we have been dispatch your product you will get your product within few days if you have any query please revert us on replyfromnaaptol@naaptol.com thank you so much
































Dear mrs Anu,
we are very sorry about that we have been dispatch your product you will get your product within few days if you have any query please revert us on replyfromnaaptol@naaptol.com thank you so much

Originally Posted by goldykk

Hi

I had made a transction through Naaptol website on 8th oct 09 , i had cancelled the order after 2 days of purchase but still they had dilivered the product. Then i returned the product back but i havn't got my money back yet which i paid through my Credit card.

Order details are as follow:-

User ID : 37531
Order No : 68372
Order Date : October 08, 2009
Current Status : Returned by Logistics

I am trying to call their customer support but my calls are getting drop again and again.

I am trying to insert my complaint on their web site but its always shows try after some time.

Kindly help
Goldy Khanna -9810712506
Goldykk@gmail.com

Dear mr Goldy,
we are very sorry to facing this problem we already refunded your amount kindly check your account stetus if any query about that please call us or revert us on replyfromnaaptol@naaptol.com thanks