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Bag It Today - lying and selling old phones and cheating cusotmers

This is a discussion on Bag It Today - lying and selling old phones and cheating cusotmers within the Online Shopping forums, part of the Internet Services category; I have a bad experience from these cheats! I believed their ad in the paper for BB handset 8830, and ...

  1. 06-13-2011, 12:58 AM #1
    anirban72
    anirban72 is offline Junior Member
    Join Date
    Jun 2011
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    Default Bag It Today - lying and selling old phones and cheating cusotmers

    I have a bad experience from these cheats! I believed their ad in the paper for BB handset 8830, and ordered against credit card payment. They send me a phone in an unsealed box, no papers, and I realized that it was a used, second-hand set! It even had the earlier numbers and sms' in it! Then the same story - I send it back, at my cost, and they didn't accept it!

    It came back, and they promised a pick-up. Then called to tell me, they can't! I am still waiting for a solution.

    Mails to higher authorities, Ms.Sangha and Mr.Chawla have bounced back!

    Utter crooks, lying in their ads, to cheat honest customers. Spread the word - to avoid at all costs!
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  2. 06-21-2011, 01:55 PM #2
    India
    India is offline Senior Member
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    Dear Mr. Bhattacharya,

    We have come across your online complaint registered on consumercourt.in

    This is with reference to your email & our tele-conversation.

    We would like to inform you that, as desired by you, we have closed your order for refund. The refund is currently in process against the refund reference id 6009 and is expected to be with you within another 1-2 week time.

    There are some internal formalities which we have to follow up to arrange for your refund of Rs.5298.00/-, hence we request you to kindly bear with us in the interim.

    Please, quote your refund reference number 6009 in all future interactions.

    We shall be happy to render any further assistance or clarification that you may require.

    We value your association with Bag it today and thank you for your patronage & co-operation.

    For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

    We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

    Please note our new customer care number is now – 0120-4112424

    Thanks & Regards,
    Leela Rawat
    Bag It Today.
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  3. 08-06-2011, 11:45 AM #3
    India
    India is offline Senior Member
    Join Date
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    290

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    Dear Mr. Bhattacharya,

    We have come across your online complaint registered on consumercourt.in

    Please accept our sincere apologies for the inconvenience caused to you due to delay in services.

    We would like to inform you that your refund of Rs. has already been processed and credited into your account, please find below the refund details:-

    • Refund Date 16th July’11
    • Transaction id 10469299261
    • Refund Amount Rs.5298.00

    We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.

    We shall be happy to render any further assistance or clarification that you may require.

    We value your association with Bag it today and thank you for your patronage & co-operation.

    For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

    We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

    Please note our new customer care number is now – 0120-4112424

    Thanks & Regards,
    Leela Rawat
    Online Support (Bag It Today)
    Submit Complaint.. Submit Complaint..
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