Hi,

Below are the details of shopping done at buyatbrands.com"

Order: #000330 placed on 22nd april 2011 at 22:43:20
payment: ICICI bank credit card
product:ucb benetton wrist watch white dial 3
total amount paid: rs. 350
shipping carrier: dtdc standard

It has been mentioned on website "Buyatbrands.Com" that delivery time:- 5-6 working days from the order date.
But the product has still not reached me. Today is 1st June 2011.

Have dropped many mails to customer support email ID:contact@buyatbrands.Com but no favorable response. They say product has been shipped on 3rd may 2011 at 11:05:33
payment was made on 22nd april 2011 at 22:43:20 via dtdc airway bill no-z36445555.

My question is why the product is not delivered at time when the company shipping policy itself states that delivery time:- 5-6 working days from the order date.

This has not only make me suffer rs. 350 but also peace of mind. Daily I think that today I will get my watch and at the end of the day I don't get it.

Through mail correspondence with customer support of buyatbrands, I have asked many times that how are they going to compensate the loss which has incurred to me then they just apologize. Apology is not the solution of every thing.

I was supposed to gift this watch to my best friend who flew to uk and will not come back before 2 years. But I couldn't because of no delivery of the product.
This has given me lot of tension and after warning the website that I will take strong step against them, I am writing this on consumercourt.in hoping that this will resolve my issue and I will get my watch, peace of mind and extra free goodies which might compensate for the loss incurred to me.

Please relieve me from this tension of not gifting my best friend at time.

Thanks,
Vineet Arora