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BagItToday --- a big fraud

This is a discussion on BagItToday --- a big fraud within the Online Shopping forums, part of the Internet Services category; I purchased a Telivision from BagItToday, an online shopping site maintained by India today. I paid 17399 for a 21 ...

  1. #1
    kmahesh is offline Junior Member
    Join Date
    Jan 2011
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    Default BagItToday --- a big fraud

    I purchased a Telivision from BagItToday, an online shopping site maintained by India today. I paid 17399 for a 21 inch LG flat LCD TV and Rs 2392 for 8 Reebok watches, just because they promised that Iam entitled to a gold gift box worth Rs 2 lakhs. I woudn't have brought it otherwise. A few months after the purchase, after a series of phone calls from my side, India today executuve called and asked me to pay Rs 15k to get the gold box, which they never mentioned when I was buying a TV. Now, I request the jury to make sure that I will get gold box worth 2 lakhs or let BagItToday take \that TV back, and pay me back my money (in this case, I request for a pickup from Bagittoday). Details of the person who assured a gold box and asked me to buy a TV are as follows
    Kuldeet Sharma, Emp ID: 2392. And the order details are as follows
    Booking ID: 880140011 17,399 for LCD TV,
    Booking ID: 880140012 2392 for 8 Reebok watches. (Brought these, as the bill should exceed 19500 for goldbox)
    Please make sure that I will get money for LCD TV back.
    Here are a part of conversations that went I exchanged with BagItToday.




    Tue, 28 September, 2010 9:20:16 PM
    Fw: Regarding gold gift box Re: CONFIRMATION MAIL,
    ...
    From:
    mahesh kondiparthi <ie_mahesh@yahoo.com> [Chat now]
    ...
    View Contact
    To: response@indiatodaybookclub.com
    Cc: sales@offers.indiatodaybookclub.com
    I am going to launch a complaint to consumer court regarding your irresponsible behavior. lets deal legally.


    ----- Forwarded Message ----
    From: mahesh kondiparthi <ie_mahesh@yahoo.com>
    To: India Today <sales@offers.indiatodaybookclub.com>
    Sent: Thu, 9 September, 2010 10:53:17 AM
    Subject: Re: Regarding gold gift box Re: CONFIRMATION MAIL,

    This is my request to reply to my previous mail. If not, I will launch a case in consumer court.

    From: mahesh kondiparthi <ie_mahesh@yahoo.com>
    To: India Today <sales@offers.indiatodaybookclub.com>
    Sent: Wed, 18 August, 2010 4:00:38 PM
    Subject: Re: Regarding gold gift box Re: CONFIRMATION MAIL,

    May I know why you have not replied to my previous mail???

    From: mahesh kondiparthi <ie_mahesh@yahoo.com>
    To: India Today <sales@offers.indiatodaybookclub.com>
    Cc: response@indiatodaybookclub.com
    Sent: Thu, 12 August, 2010 4:42:04 PM
    Subject: Regarding gold gift box Re: CONFIRMATION MAIL,

    Hi
    I ordered an LCD TV wroth Rs 17,399 and 8 Reebok watches worth Rs 2392. I received the TV and the Watches, as your executive
    Kuldeet Sharma, Emp ID: 2392
    called me on 23rd July and told me that I will get a gold gift box worth Rs 2 lakhs if I can buy an LCD TV. I brought the same.

    1) Your executive called me just now (I dont know who he is. I request you to listen to the recorded calls. He told himself as a senior employee),

    stating that I have to make another purchase of around 15k to get the gold box worth 55k more. He also told me that I will not receive Rs 2 lakhs gold

    box otherwise. Please confirm the same.
    Iam not going to purchase any more products unless you send me 2 lakhs gold gift vouchers. If you cannot give the gold box, take back the TV and refund

    my money.
    2) One of the watches is broken. I request you to send me a new watch.

    Regards
    Mahesh Kondiparthi







    From: India Today <sales@offers.indiatodaybookclub.com>
    To: ie_mahesh@yahoo.com
    Sent: Fri, 23 July, 2010 5:20:36 PM
    Subject: CONFIRMATION MAIL





    DEAR SIR ,



    You are a selected member in BAG IT TODAY and you are all ready win of 200000 rs gold gift box. And you have to purchase any product

    above than RS 19000 and you have to make an extra payment of RS 2392 for gold gift box.

    REGARDS
    BAG IT TODAY








    I request the jury to please to the needful.

  2. #2
    India is offline Senior Member
    Join Date
    May 2010
    Posts
    290

    Default

    Dear Mr. Kondiparthi,

    We have come across your online complaint registered on consumercourt.in

    We apologies for inconvenience cause to you. We would like to inform you that we have forwarded your complaint to the concerned department as soon as we get revert from them we will get back to you.

    We value your association with Bag it today and thank you for your patronage & co-operation.

    For any further query or assistance, please feel free to write us on offers@bagittoday.com

    We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

    Please note our new customer care number is now – 0120-4112424

    Thanks & Regards,
    Sonu Kumar
    Team, Bagit Today.

  3. #3
    Sumit Sarangi is offline Junior Member
    Join Date
    Jan 2011
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    1

    Default

    Hi,
    I received a call from BAG It Today on 21rd Jan 2011 that i am the jewellery winner of India today with a worth of rs 30000 diamond jewellery.
    And also informed by phone that i will receive the confirmation by email and sms as well while the amount has been deducted.
    MY Booking ID is 110103158 and the amount paid by me thru HDFC credit card is 7000rs.
    The contact person name is haseeb khan and Deepak mishra. Their contact number is 01204725600

    You can reach me on 9886836069, sumitsarangi@gmail.com

  4. #4
    India is offline Senior Member
    Join Date
    May 2010
    Posts
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    Default

    Dear Sumit,

    We have come across your online complaint registered on consumercourt.in

    We would like to bring this to your kind notice that your order- 110103158 has not been punched in the system due to some technical error. We request you to allow us 2-3 weeks time to get your order processed.

    We value your association with Bag it today and thank you for your patronage & co-operation.

    For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

    We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

    Please note our new customer care number is now – 0120-4112424

    Thanks & Regards,
    Sonu Kumar
    Team, Bagit Today.
    Last edited by India; 01-29-2011 at 09:33 AM. Reason: Online Support...

  5. #5
    India is offline Senior Member
    Join Date
    May 2010
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    Default

    Dear Mr. Kondiparthi,

    We have come across your online complaint registered on consumercourt.in

    We apologies for inconvenience cause to you.

    We would like to inform you that we have tried to reach you but unable get through your number. Kindly provide your alternate number so that we can contact you and provide you better information.

    We value your association with Bag it today and thank you for your patronage & co-operation.

    For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

    We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

    Please note our new customer care number is now – 0120-4112424

    Thanks & Regards,
    Sonu Kumar
    Team, Bagit Today.

  6. #6
    India is offline Senior Member
    Join Date
    May 2010
    Posts
    290

    Default

    Dear Mr. Kondiparthi,

    We have come across your online complaint registered on consumercourt.in

    We would like to inform you that our customer service executive had a word with you and he asked to you thrice about this complaint but you didn't provide any information regarding this complaint.

    We value your association with Bag it today and thank you for your patronage & co-operation.

    For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

    We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

    Please note our new customer care number is now – 0120-4112424

    Thanks & Regards,
    Sonu Kumar
    Team, Bagit Today.

  7. #7
    Unregistered Guest

    Default

    To India Today Books club,

    Tis is Mahesh Kondiparthi.
    My email and phone number are obvious from my previous mails.
    My email is ie_mahesh@yahoo.com
    and my no is 9986704696.
    I never received any call regarding this complaint, other than a couple of ad calls.

  8. #8
    kmahesh is offline Junior Member
    Join Date
    Jan 2011
    Posts
    2

    Default Regarding your communication

    To India Today Books club,

    Tis is Mahesh Kondiparthi.
    My email and phone number are obvious from my previous mails.
    My email is ie_mahesh@yahoo.com
    and my no is 9986704696.
    I never received any call regarding this complaint, other than a couple of ad calls.

  9. #9
    India is offline Senior Member
    Join Date
    May 2010
    Posts
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    Default

    Dear Sir,

    We have come across your online complaint registered on consumercourt.in

    We apologies for inconvenience cause to you.

    We would like to inform you that your order has been fully processed from our end and dispatched against the below mentioned details:-

    · Consignment Number – 43597368592

    · Booking id- 110103158

    · Transporters Name – ARAMEX

    · Tracking Id - 579753

    · Dispatch Date – 11 February 2011

    · Delivered to - Behendra

    We shall be happy to render any further assistance or clarification that you may require.

    We value your association with Bag it today and thank you for your patronage & co-operation.

    For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

    We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

    Please note our new customer care number is now – 0120-4112424

    Thanks & Regards,
    Sonu Kumar
    Team, Bagit Today.

  10. #10
    Anil Arora is offline Junior Member
    Join Date
    Apr 2012
    Posts
    1

    Default

    HI sir/Madam,
    i booked Holiday package from BAGITTODAY.My order no is 207646. at the time of booking i was told that i can take holiday anytime of the year but when i asked for holiday on 25th december to 1 Jan. i was told i can not book this. and at the time of booking i was told i can cancel order any time and my money will be refund back. I want my hard earned money back. please help me to get back my money.They are taking people's hard earned money. i am in dire need of it.


    Thanks
    Anil Arora
    Order no: 207646
    Membership No: BIT110354644
    Booking ID: 1007618139
    Shipping ID: 988526

  11. #11
    Keshao2009@rediffmail.com Guest

    Default Cancellation of orders

    Dear Sir,
    I had placed 5 orders 1) 58087698569 2) 5800787080 3) 5800787079 4) 5800004580 5) 5800784156 worth Rs. 191000/-.
    Out of which I received first 2 orders comprising 1 HCL Tablet, 1 Panasonic LCD TV, 1 Numerouno watch, 1 numerouno sunglasses, 1 Reebok bag and 4 packs of Zia Diamonds (each pack containing 3 diamonds). Tablet, sunglasses and watch were faulty of which complaint has been lodged. Diamonds are of so inferior quality that they cannot be used in any sort of ornaments and does not carry a certificate from Gemological Center of India.
    Hence I decided to cancel the rest of the orders but they are reluctant to cancel them, saying that you have confirmed the orders on verification and now they cannot be cancelled, as per our company rule. But I do not want to go ahead with the rest of the orders and want my money back to my credit card account. Regarding cancellation of orders I received a call from Mr. Rajeev Ranjan of your company and assured me of refund of money. Accordingly, I mailed on 12-05-2012 to sales@bagittoday.com as instructed by him. Since then I didn't get any reply from him.
    Kindly look into the matter and cancel the rest of the orders and refund back my money.
    The orders were booked on 20-05-2012 and 27-05-2012 and till date I didnt receive any of them.

    With Regards,
    Keshao Tarodekar
    9960346191
    keshao2009@rediffmail.com

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