Dear Sir,

We have come across your online complaint registered on consumercourt.in

Please accept our sincere apologies for the inconvenience caused to you.

We would like to bring this to your kind attention that we have taken up the matter with the concerned department to expedite the refund against your order- 880181263 and 880400581.

However, at the same time we would like to inform you that there are some internal formalities, which we have to follow to arrange for the refund, which might take 1-2 week time for the processing of the refund. Hope you shall bear with us in the interim.

Please, quote your refund reference number RE10008708 and RE10008414 for future interactions.

As per our tele conversation with you, we thank you for confirming with receipt your order against order no.- 0ga1000420156 we hope that the complaint stands resolved here.

We would like to inform you that your order has been fully processed from our end and dispatched against the below mentioned details

 Consignment Number- ED054507590IN
 Booking id- 1001085561
 Transporter Name- Speed post
 Tracking Id- 2010-000000000402863
 Dispatch Date- 4 January 2011

 Consignment Number- ED054505948IN
 Booking id- 1000098552
 Transporter Name- Speed post
 Tracking Id- 2010-000000000386544
 Dispatch Date-11 January 2011

You should be receiving your order within next 7-8 working days, however, if you do not receive your order kindly get in touch in your nearest local post office.

We regret to inform you that we are unable to locate your order 0ga1000079201 in the system and request you to kindly provide us with the following details:-
 Authentication code-
 Booking id-
On hearing from you, we shall provide you with the status of your order.

We value your association with Bag it today and thank you for your patronage & co-operation.
For any further query or assistance, please feel free to write us on offersb@bagittoday.com

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for the quicker response.

Please note our new customer care number is now – 0120-4112424
Thanks & Regards,
Sonu Kumar
Team, Bagit Today.

Dear Sir,

We have come across your online complaint registered on consumercourt.in

We would like to inform you that your refunds have already been processed and credited into your account, please find below the refund details:-

• Refund Date- 13-December-2010
• Booking id- 880181263
• Transaction id- 201101153682381
• Refund Amount- 1798.00

We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.

We would like to bring this to your kind attention that we have taken up the matter with the concerned department to expedite the refund against your order- 880181263.

However, at the same time we would like to inform you that there are some internal formalities, which we have to follow to arrange for the refund, which might take 4-5 business days for the processing of the refund. Hope you shall bear with us in the interim.

Please, quote your refund reference number RE10008414 for future interactions.


We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on offersb@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now – 0120-4112424

Thanks & Regards,
Sonu Kumar
Team, Bagit Today.

We have come across your online complaint registered on consumercourt.in

We would like to inform you that your refunds have already been processed and credited into your account, please find below the refund details:-

• RE- 10008414
• Refund Date- 02-DEC-2010
• Booking id- 880400581
• Transaction id- 201101315808911
• Refund Amount- 7998.00

We request you to kindly get in touch with your bank/ credit card provider and confirm the receipt of the refund amount to us.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on offersb@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now – 0120-4112424

Thanks & Regards,
Sonu Kumar
Team, Bagit Today.

bagittoday.com named company did fraud with me and cheated me.


Domain Name: BAGITTODAY.COM

Registrant:
Living Media India Limited
Anil Mehra (tech.support@intoday.com)
K-9 Connaught Circus
Connaught place
New Delhi
Delhi,110001
IN
Tel. +91.01123684848


Customer care number: 0120-4112424


My Order id is: 1018218762

Let me tell you what happened in details.

Two day ago (20/11/2012) I got three phone calls from bagittoday (01409305107) and that company sells person told me that company has an offer. If you book a holiday package today then you will get either Blackberry curve 8520 or Dell Inspiron. I asked him is there any terms and conditions about this and he told me nothing. He told me it's company's offer because you are very old customer of the company. He told me just book this holiday package and straight away you will get Blackberry or Dell laptop. So I choose Dell laptop.

He made me three phone calls and told me if you book(buy) this package then company will send Dell Inspiron or Blackberry curve. He already told me that if company is giving this offer then why you want to miss this offer. So I booked that package with INR 5998 (Indian Rupees 5998). Then after half an hour I got phone calls from that person and he told me totally different story.

He told me:

Now if you give me 5 references then we will send you Blackberry Curve or If you give me 10 references then we will send you Dell Inspiron.

He didn't tell this condition before I booked that package and it's against data protection act 1998 to give anybody's personal information such as their name and phone number to this kind of companies.

After getting money in their account they changed their promise. That person just lied me to book that package.

Company told me totally different story before I booked holiday package and told me totally different story after I booked that package.

After that I contacted their customer service but wasn't satisfied. Then I sent two mails to response@bagittoday.com but still haven't heard anything from them.

Now I want to get my money back from this fraud company. I have all proof to submit anywhere.


I hope you will help me to solve this problem.

Please do not hesitate to contact me if you require further information.



Thanks and Kind Regards,
Jignesh Pandya
09427243186