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not yet received the item oredred two months back from bagit today.

This is a discussion on not yet received the item oredred two months back from bagit today. within the Online Shopping forums, part of the Internet Services category; i have odered a watch fron bag it today on 25 nov 2010.my order details are as folows Billing Id: ...

  1. #1
    azad nabi Guest

    Default not yet received the item oredred two months back from bagit today.

    i have odered a watch fron bag it today on 25 nov 2010.my order details are as folows
    Billing Id: 1000592379
    Date: 2010-11-25 11:36:54.0
    Mode of payment: Credit Card/Debit Card
    Total transaction amount: 299.0.
    as requested by the site that it may take 3-4 weeks for processing of your order from the date of confirmation.
    i have not even recieved the refund or any mail from the site.kindly resolve this matter.and the company must pay me rs5000 as compensation.

  2. #2
    India is offline Senior Member
    Join Date
    May 2010
    Posts
    290

    Default

    Dear Sir,

    We have come across your online complaint registered on consumer complaints.in

    We apologize for the inconvenience caused to you due to the non receipt of your order.

    We would like to inform you that your order has been fully processed from our end and dispatched against the below mentioned details

     Consignment Number- ED054503598IN
     Transporter Name- Speed Post
     Tracking Id- 2010-000000000377134
     Dispatch Date- 23rd December 2010

    You should be receiving your order within next 7-8 working days, however, if you do not receive your order within the above time frame then kindly get intouch in your neares local post office.

    We value your association with India Today Book Club and thank you for your patronage & co-operation.

    For any further query or assistance, please feel free to write us on offersb@bagittoday.com.

    Please note our new customer care number is now – 0120-4112424

    We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for the quicker response.

    Thanks & Regards,
    Team, BagIt Today.

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