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complaint against Rediff Shopping

This is a discussion on complaint against Rediff Shopping within the Online Shopping forums, part of the Internet Services category; Dear Sir/Madam, I want to register complaint against Rediff Shopping. I had placed an order to deliver a bunch of ...

  1. #1
    Prashant Singh Guest

    Default complaint against Rediff Shopping

    Dear Sir/Madam,

    I want to register complaint against Rediff Shopping. I had placed
    an order to deliver a bunch of roses on valentine day to my fiance
    which till date has not been delivered nor i have received any
    refund for the same. I am following up on the case for past one
    month but there is no proper response from rediff shopping. I would
    request you to kindly go through the below mentioned details and
    help me get my money back as soon as possible.

    Regards,
    Swapniel Salvi
    9820110551


    -------------------------------------------------------------------------------
    Your order is being processed

    Hello Swapniel,

    Your order has been approved and it is scheduled for dispatch. Your order details
    are as below :
    Details of Order# 5198471
    Item Description Qty. Price

    Valentine-Gifts - Affection Roses Bunch 1 490.00

    Shipping & Handling: Rs.0.00

    Total: Rs.490.00

    Delivery Address:
    amruta pawar ,
    25/6 sharad hous soc,senapati bapat road ,
    opp bhartiya vidya bhavan ,
    PUNE , Maharashtra : 411016
    INDIA .

    - Billing Address:
    Swapniel Salvi ,
    7/722 sai siddhi chs ,
    adarsh nagar andheri west ,
    MUMBAI , Maharashtra : 400102
    INDIA .

    Please make sure that someone is available at the specified address to receive your
    order. The material will be delivered within 1 - 4 working days from approved of
    your order.

    For queries related to the product and its despatch please find below the details of
    the vendor.
    The vendor may be contacted on working days between 10:00 AM to 6:00 PM.

    Product Title: Valentine-Gifts - Affection Roses Bunch
    Vendor name: Alliance Net Trade Pvt Ltd.
    Contact Person: Ms.PK. Gujral,Ms.PK. Gujral
    Phone Number: 23821078,23821078
    Address: -,- - 400019,-,India
    Email Id: allnetin@rediffmail.com,allnetin@yahoo.com



    -------------------------------------------------------------------------------

    Hello Swapniel,

    Thank you for using Rediff.com to choose your gift. Your gift order number: 5198471
    has been delivered to the specified delivery address. Your order details are as
    below :


    Details of Order# 5198471
    Item Description Qty. Price

    Valentine-Gifts - Affection Roses Bunch 1 490.00


    Shipping & Handling: Rs.0.00

    Total: Rs.490.00

    Delivery Address:
    amruta pawar ,
    25/6 sharad hous soc,senapati bapat road ,
    opp bhartiya vidya bhavan ,
    PUNE , Maharashtra : 411016
    INDIA .

    -------------------------------------------------------------------------------
    Dear Swapneil


    Greetings for Rediff.com

    With reference to your mail, we would like to inform you that as per response
    received from the vendor the product was delivered to on 14th Feb., 2009 and recd by
    watchman of the society, as the delivery boy was not permitted to go inside the
    premises.

    We kindly request you to please check with him.


    Assure you of prompt and courteous response on all your visits to Rediff.com

    Warm Regards,

    Prashant
    Customer service,


    -------------------------------------------------------------------------------
    Dear Swapneil,

    Greetings for Rediff.com

    We have read the contents of your mail and sincerely apologize for the inconvenience
    caused.

    With reference to your mail, we would like to inform you that as per the response
    received from the vendor the product has been delivered tot he watchmen. However to
    solve the issue, he is dispatching the bunch of roses again.

    Assure you of prompt and courteous response on all your visits to Rediff.com

    Warm Regards,
    Prashant
    Customer service,

  2. #2
    Priya Guest

    Thumbs down Order # 5589854

    I had placed an order about one and half months ago. The order status says the product is delivered, however, I confirmed from the recipient and the order has not been delivered. I sent out several emails, and did call the customer care : 22-24454689 several times, with no luck. I was assured that they would deliver the product in 2 business days. It has been 2 weeks since they said that
    I want to file a case against rediff shopping and I am willing to go any lengths to make sure they "pay" for the fraud.
    Please feel free to contact me at 001-248-914-1169

  3. #3
    Satish Kukde is offline Junior Member
    Join Date
    Oct 2009
    Posts
    4

    Default Rediff shopping 6140137765

    Dear Sir,

    I purched 22 CRT GOLD PLATING HEAVY SET FREE BEJEWELLED WATCH !!!
    Order No: 5618446 Date:2009-10-08 Order Status :Approved

    As per Rediff shopping record this product is showing Delivered on (19th Oct 2009) But I have not yet received this product.

    And as per Courier there is no shipment with this no. (6140137765)
    Please do the needful ASAP, or return my money back to me.

    Regards,
    Satish KUKDE
    Last edited by Satish Kukde; 10-20-2009 at 03:51 PM. Reason: courier details

  4. #4
    Unregistered Guest

    Default Order No: 5659125 Date:2009-11-08 Order Status :Approved

    Hi

    I have one compliant against the Aliance Net Trade Pvt Ltd. , I get the below address after ordering my gift and in the below address phone number is given but not the city

    which city i should call ???? Pune , Mumbai , bangalore ????

    Provide complete address with exact city and the city phone code too

    My id is => ravindra0273@gmail.com

    Thanks and regards
    Ravindra

    Note : below is the address which I got from rediff =>

    Vendor name: Alliance Net Trade Pvt Ltd.
    Contact Person: Ms.PK. Gujral,Ms.PK. Gujral
    Phone Number: 23821078,23821078
    Address: -,- - 400019,-,India
    Email Id: allnetin@rediffmail.com,allnetin@yahoo.com

  5. #5
    jai_shan@rediffmail.com Guest

    Unhappy complaint against damaged Item

    Trichy
    19-12-2009
    Dear Sir/Madam,
    We had placed an order with no 16377156, costing rs539 through Rediff Shopping. But the item delivered was damaged. It cannot be further used. Kindly send another item of the same type and same make or refund the amount without any delay.Please follow and assure the same.
    Thank you
    With regards
    Alka Jaishankar
    Trichy
    email id-alka_jaishankar@yahoo.co.in

  6. #6
    Unregistered Guest

    Wink Help

    Dear Sir,

    I purched REBOOK WATCH !!!
    Order No:6126040 Date:2010-15-10 Order Status :Approved

    As per Rediff shopping record this product is showing Delivered on (25th OCT 2010) But I have not yet received this product.

    And as per Courier there is no shipment with this no. (6369179025)
    Please do the needful ASAP, or return my money back to me.
    PLEASE CALL 9921258774

  7. #7
    rrupesh53@rediffmail.com Guest

    Thumbs down Complaint

    I am purches the watch on rediffmail shopping my order no.is 6161542. I received the delivery today (11/11/2010) but open the pack their in no any watch in this pack pack is empty. Plz. Help me, & i want the watch,

  8. #8
    vaneet raj Guest

    Lightbulb complaint against damaged product and missing of free cromo watch from ojjas

    dear ;with respect to my shopping order no 6195952 for 800w vacuum cleaner .i received product from ojjas yesterday on 3/12/2010 . the front cap part of product is fully damaged in to pieces so cant fix my accessories and cromo watch gift is missing inside .i need replacement of the same or cash back. my contact no 07204940083 and email id drsujithraj@gmail.com

  9. #9
    Unregistered Guest

    Default Non delivery and lack of response !

    I placed an order & made payment, on 3rd Feb for a Whirlpool Washing Machine which was approved. No delivery since and no response to numerous emails sent to their so called customer service. Calls to Mumbai also result in false promises. Whirpool nos provided are not in use and emails to them have also resulted in no response.

  10. #10
    Unregistered Guest

    Thumbs down Cheated by Rediff

    I placed an order & made payment, on 10th April, 2011 for a JXd 661 2GB MP3/MP4 Camera PMP Player
    Order No: 6399104
    Date:2011-04-10
    Order Status :Approved
    Date of Delivery: 15th April as it is a gift and needs to deliver on this day only...
    No delivery since and no response to numerous emails sent to their so called customer service. Calls to Mumbai also result in false promises. TNTI Consignment number provided does not even existed on website of TNT1, Calling Ojhas Enterprise is of no use as it also resulted in no response. I'm working in Times of India and heard about the problem which people face while ordering through rediff but now i experience the same, will surely bring this in public notice and i request you to take proper action in this regards otherwise i have to go in legal way....

  11. #11
    saneekasathe Guest

    Default complaint against damaged product

    I placed an order & made payment, on 10 Jun 2011 For Set of 3 three fold Umbrella & Ipod .
    Order no. is 6489450 & 6489453.
    I received product from ojjas Today. But both the product are damaged. umbrellas which u delivered is not like displayed & also not in good condition. I pod is also damaged. Ear phone & charger is not working.
    Please return my money back to me. I don't want this type of product.
    Please Call 9022230163

    Vender's Name:-1) Ojjas Enterprises, Unit NO 63. NEW SatgurunanakInd. Estate, Western Express Highway,Goregaon Mumbai 400 063. phone no. 26854024.Email- Angad@ojjasenterprizes.com

    2) 14A, Amina ApartmentRoom no 1701, Gogari Mohalla Null Bazar , Mumbai 400 003, Mob. No. 9833657822.
    unique_wd@rediffmail.com

  12. #12
    PS KIRAN is offline Junior Member
    Join Date
    Aug 2011
    Posts
    1

    Default Non delivery of order

    I placed an order for a cricketbat on 15/07/2011 and paid for it from my internet banking acct.it was to be delivered by 22/07/2011.today is 20/08/2011 and sofar i have not received my order .my order no is6548111 and status approved and awaiting dispatch since.pl advice me. I have sent many e-mails but never received any satisfying reply from customercare.

  13. #13
    ankur45 is offline Junior Member
    Join Date
    Nov 2011
    Posts
    1

    Angry riddif not dilivering and not refunding money

    on 19 oct 2011 i place order for new acer iconia tab a 500
    after 15 days they send me tablet without any box or any assessarie
    i return it and corrier wala took it back
    after inquiring with reddif many time they tald me to talk to Mr bhatia on talking to him he said we have dilivered the goods to u and no refund can be given
    rediff status says dilivered thou TNT courier and in TNT site it says hand dilivered but not founf
    now rediff is not responding they tels me to contact Mr bhatia and he donot talk properly to
    please guid me for this

  14. #14
    phone-sonia Guest

    Default complaint against colour of jacket

    u delivered blue jacket in place of black jacket. i ordered black jacket and i paid for it . my order no was 6771749 .
    plz change it otherwise it will be cheating with us

  15. #15
    Unregistered Guest

    Default order number: 6759602

    I had ordered a Blackberry (order number: 6759602)on rediff shopping and the vendor was 'Crosssales.in' on the 9th of Nov. After 18 days they tell me that the order cannot be fulfilled ...and the reason they gave was "We had to cancel and reverse your order due to the reason being: Cancelled"...which is no reason at all !!! Tracking on the site still says "Delivery Status" says "Handed over to courier". Dont they have any escrow service ?
    I can see why their e-commerce site is languishing so far below other newer trustworthy entrants even after so many years.
    Their's is a worthless site and I will make sure to inform as many people as possible about the same!!

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