Dear Sir/Madam,

I would like to bring to your notice the fraudulent practices and the dishonest ways in which the India Today Group / Living Media (an India Today group Co) is doing its business in India. I seek immediate refund of my money i.e., Rs. 26,892/- (Rupees Twenty Six Thousand Eight Hundred and Ninety Two only) that was paid to Living Media on 22nd of August, 2010.

I expect cancellation of the orders and refund of the money that was paid through my credit card after repeated assurances that this money was for handling and other mandatory purchases in order to avail the guaranteed prize money of Rs. 1,10,000 (Rupees One Lakh Ten Thousand only. I was repeatedly told that these purchases were to avoid taxation and that the prize was guaranteed and was not a lottery.


The refund has to be credited to - ICICI Credit Card Number - xxxx xxxx xxxx xxxx

The details of the orders placed/transactions were:

1. Rs. 598 - Gold Box handling/shipping charges (Booking ID - 110084593)
2. Rs. 10,698 - Apple Ipod + Kodak Digital Camera (Booking ID - 110084592)

3. Rs. 598 - another Gold Box handling/shipping charges (Booking ID - 110084597)
4. Rs. 14,998 - Samsung Mobile (model number not specified) (Booking ID - 110084595)

I was told that in return for the purchase of/payment for the items 1 & 2, I would receive Rs. 55,000/- worth of gifts.

I checked that the payments were made to Living Media (an India Today Group Co.) and this made me go for the next two items (items 3 & 4) for a prize benefit of Rs. 55,000/- more when they assured me that I am guaranteed a prize of Rs. 1,10,000 in total.

I was told that the mode of payment of prize money of Rs. 1,10,000 will be disclosed by the end of the call. At the end, I was told Gold vouchers worth Rs. 1,10,000 will be sent to my residential address and that these vouchers can be exchanged at any of the select jewellery stores in A.P, validity of the vouchers being 9 months. I wanted to ask more details but the call was disconnected. I was told the details will be sent to my mobile and also to my E-mail ID immediately.

Nothing about the prize money has been intimated so far. The whole thing seems to be trash and it is disgusting that a respected media and publishing house is resorting to such shameful business tactics.

I was circumspect initially, but because the amounts were duly paid to Living Media, I trusted the assurances to be genuine. I was told to enter my creditcard details by keying the numbers through my mobile to the IVR of the India Today Group. I believed that the India Today Group would not stoop so low and not play dirty tricks with customers.

Since the call was made through Bag It Today office Landline Numbers, I believe the entire call and the conversation must have been recorded. This should make you realize that the India Today Group / Living Media cannot claim to be innocent unless the money is promptly refunded or repaid.

If they fail to come clean and repay immediately, this matter will be escalated to the highest levels of executive/judicial authority, as the case may be, and the image of the India Today Group shall be tarnished.

I hope better sense will prevail and a refund will be made immediately.

I repeat that I need a refund of Rs. 26,892/- (Rupees Twenty Six Thousand Eight Hundred and Ninety Two only).

I expect the money to be paid to ( ICICI Credit Card Number - xxxx xxxx xxxx xxxx ) immediately failing which I will have to escalate the matter to the highest levels and also demand higher compensation for the anxiety and stress the whole thing caused me apart from fiancial loss on account of the interest charges on my credit card.

I do not know why the RBI and other Government institutions like the CBI/SFI (Serious Fraud Investigation) are not pro-active to make them close their operations and pay for their sins.

Thank You.

Yours Sincerely
Sri

sir,
i have not received my prize of Reebok shoes. Please sent my prize

we purchased somthing from India Today [Bag it Today] . But when we not received that goods then they told amount would be returned back. I Got a call from India Today [Bag it Today] and asked for credit card details so that they can refund. When i gave him all the details they again deducted 13990/- from my credit card. I got refrence number from my bank in which India Today [Bag it Today] has deducted amout from my card.

Pls let me know how that amount would be refunded back.

Also i will suggest all the readers/viewers to not purchage anything from India Today [Bag it Today] . This is fraud company. Always try to neglect/reject all the call if u get from India Today [Bag it Today] .

Thanks in ADV

Dear Member,

We have come across your online complaint registered on consumercourt.in

Please accept our sincere apologies for the inconvenience caused to you.

We regret to inform you that we are unable to locate your order in the system and request you to kindly provide us with the following details:-

 Booking id-
 Authentication code
 Transaction id-
 Email id-
 Mobile no.-
 Order no.-

On hearing from you, we shall provide you with the status of your order.

We shall be happy to render any further assistance or clarification that you may require.

We value your association with Bag it today and thank you for your patronage & co-operation.

For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

Please note our new customer care number is now – 0120-4112424

Thanks & Regards,
Leela Rawat
Online Support (Bag It Today)

On 9th of April i had purchased online a Blackberry Storm with 6 diamonds for Rs 24999. I got it, but to my dismay the back cover did not fit .They got the reverse pick up done & I got a new one .To my horror it did not work.Since 22nd June i have been repeatedly e mailing & calling them up for the reverse pick up & a refund but of no avail. My order id is 1004996155. I on my own courier the mobile & 6 diamonds. Then on19 th Sept I get a mail saying that the money has been refunded back to my account & the following are the details Refund Date -16-09-2011 Transaction id- 10439066121 Refund Amount-Rs. 24999

But I have repeatedly checked my account & I have not got the refund.I have also sent them my scanned bank statement but nothing so far.
They have caused me utmost mental torture & harassment.NOt expected from an India today Group.
Please help
Raminder Chimni

I had purchased from Bag-It-Today via Order No. 94474 with Order Id. DCTD 9893244342 & Membership No. BIT 10277211.

As the products were not as per expectation & quality, all the unused items of the above stated order were returned as per their policy in July 2011.

The warehouse received the parcel but Bagittoday informed about receiving only 2 out of total 5 items sent to them.

I provided them with the POD mail of the courier but since then, on the pretext of one thing or the other, the refund is continuously lingered on.

On e-mails & on telephonic conversations, everytime some new executive comes up & the matter is postponed for a few days ahead.

Now, my reminder mails are being rejected by the bagittoday's e-mail addresses.

Appropriate action is anticipated on your behalf so that I get my refund back viz Rs. 2999/- (COD) & Rs. 360/- (Return Courier charges).

A suitable compensation towards - all my mental agony due to deliberate improper business practices & deligent actions tending to forgery & fraud with improper use of public image viz India Today Group Company are demanded.

At the dispersal of the forum, any amendment is accepted.


Deepak
Indore (M P)

I had purchased from Bag-It-Today via Order No. 94474 with Order Id. DCTD 9893244342 & Membership No. BIT 10277211. As the products were not as per expectation & quality, all the unused items of the above stated order were returned as per their policy in July 2011. The warehouse received the parcel but Bagittoday informed about receiving only 2 out of total 5 items sent to them. I provided them with the POD mail of the courier but since then, on the pretext of one thing or the other, the refund is continuously lingered on. On e-mails & on telephonic conversations, everytime some new executive comes up & the matter is postponed for a few days ahead. Now, my reminder mails are being rejected by the bagittoday's e-mail addresses. Appropriate action is anticipated on your behalf so that I get my refund back viz Rs. 2999/- (COD) & Rs. 360/- (Return Courier charges).A suitable compensation towards - all my mental agony due to deliberate improper business practices & deligent actions tending to forgery & fraud with improper use of public image viz India Today Group Company is also demanded. At the dispersal of the forum, any amendment is accepted. DeepakIndore (M P)

Hello there,After my complaint to UP-Police, they have considered this matter. If more of the people approach them, surely the weightage will expedite their action. Please do also log-in your complaint at the official website of UP-Police.

my parents are being cheated by the bag it today india today company...a call is received by my innocent father which is from dis fraud company.who cheated my father very smartly and took out the credit card details and around rs.20,000 is being deducted from his account.please some one stop these cheaters.please stop them.

My husband baught a holiday voucher from bag it today and send the filled up form,copy of invoice and ID proof and 750 rupees demand draft as per their requirement.they recieved those documents 30th jan 2012.But yet we didn't get any call or mail from their customer service team. We try to call customer care several times,but nobody answered.According to the voucher form we have to use it by march 2012.So we have little time left.They should called us in 3 days.but it's been 2 weeks,and I think our money going to be in waste.We still waiting for their call and confermation booking papers.
My husbsnd's name :Debangshu Dey
My husband's membership no is BIT110184957.
invoice no isTRNPL/DLI/10-11/391249
Order no is 412621
Amount:7000 rupees.