What nonsense is going on???



One of your person (MAIL ID - bookclub@offers.indiatodaybookclub) is
replying me as "With reference to your mail we would like to inform you
that due to some technical server error problem your refund was pending,
as every thing is fine now we assure you that you will receive your
refund at the earliest. As we have also forwarded your complaint to our
concerned department.



We sincerely appreciate your patience towards us and hope you will give
us some more time to do the needful without causing any further delay.



And very next movement you are asking for scanned copy of credit card
statement shamelessly.



How many times I will do all this nonsense.



If you will see the mail cc, you will find it I have marked the same to
consumer court also.



I have lost my patience now, let it come from the consumer court now.



If you will see below mails, you will find that I have been writing to
you from 16/1/09.



Scanned copy is enclosed for your & consumer court's ref.



Rajan Patki

9922430295

________________________________

From: Respone [mailto:Response@indiatodaybookclub.com]
Sent: Wednesday, April 22, 2009 12:45
To: PATKI RAJAN M [ Senior Officer (Planning) , Pune CVBU , CV-TOOL ENGG
]
Subject: RE: Order Information India Today Book Club



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail, we would like to request you that kindly
mail us your scanned copy of credit card statement to do the needful.



We will be happy to render any further assistance or clarification that
you may require.



Your valuable association with the India Today Book Club means a lot to
us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on
our Helpline Number (011-40502424 or 1800 1024242 tolls free, 9:30 AM TO
6:30 PM, all 7 days) or Write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Warm Regards,

Executive Relations

India Today Book Club





________________________________

From: rajan.patki@tatamotors.com [mailto:rajan.patki@tatamotors.com]
Sent: Tuesday, April 21, 2009 12:23 PM
To: response (ITBC)
Cc: bookclub@offers.indiatodaybookclub.com;
order@indiatodaybookclub.com; Feedback
Subject: FW: Order Information India Today Book Club



This refers to your below mail & Refund Ref. No. RE09000068.



I have not yet rec'd any refund & I have forwarded all your
correspondence to consumer court mail id.



You may here from them directly now.



You are just cheating people.



I have been asked to keep the track of the mails & confirm if I will get
any refund from you.



Are you going return the money or not????



Rajan Patki

Off - 66132961

9922430295

________________________________

From: Response [mailto:response@indiatodaybookclub.com]
Sent: Monday, March 30, 2009 13:42
To: PATKI RAJAN M [ Senior Officer (Planning) , Pune CVBU , CV-TOOL ENGG
]
Subject: RE: Order Information India Today Book Club



Dear Member,



We sincerely apologize for inconvenience caused to you.



With reference to your mail we would like to inform you that your refund
case is in our account department, so kindly provide us some more days,
we will try to refund your amount as soon as possible.



Kindly note down your Membership number for future reference
ITBC09835824



We value our customer and trust that you enjoy our products.



Your valuable association with the India Today Book Club means a lot to
us.



Assure you of our best services always.



For any further query or assistance please feel free to get back to us
or contact us on 011-40502424, 1800-10-24242(toll free)







Thanks & Regards,



JAMSHED ALI



India Today Book Club



________________________________

From: rajan.patki@tatamotors.com [mailto:rajan.patki@tatamotors.com]
Sent: Sunday, March 01, 2009 11:23 AM
To: response (ITBC)
Cc: Feedback; order@indiatodaybookclub.com;
bookclub@offers.indiatodaybookclub.com
Subject: RE: Order Information India Today Book Club



Dear Sushil Kumar,



This refers to your below mail & Refund Ref. No. RE09000068.



In your below mail you are not specifying time just saying that give us
some more time.Pl. specify the time of refund so that I will follow up
if will not get it in time.



Rajan Patki

9922430295

________________________________

From: Response [mailto:response@indiatodaybookclub.com]
Sent: Sunday, March 01, 2009 11:08
To: PATKI RAJAN M [ Senior Officer (Planning) , Pune CVBU , CV-TOOL ENGG
]
Subject: RE: Order Information India Today Book Club





Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to bring this to your kind
notice that your refund is in processing please give us some more time .



Hope you shall bear with us in the interim.



We value our customer and trust that you enjoy our products.



Please, quote your refund reference number for future interactions.



We shall be happy to render any further assistance or clarification that
you may require.



Please call us on (011-40502424, or toll free 1800 10 24242, 9:30 am to
6:30 pm, all 7 days)

Or email at feedback@indiatodaybookclub.com



Warm Regards

Sushil Kumar

India Today Book Club

________________________________

From: rajan.patki@tatamotors.com [mailto:rajan.patki@tatamotors.com]
Sent: Friday, February 27, 2009 9:01 AM
To: Feedback
Cc: response (ITBC); bookclub@offers.indiatodaybookclub.com;
order@indiatodaybookclub.com
Subject: RE: Order Information India Today Book Club



What nonsense I going on???



One person is saying that refund is under process & your Mr. Zishan is
saying that parcel is delivered & it is not possible to refund the
money. In fact, Zishan has confirmed the refund process Ref. No. as
RE09000068



Is this not a fake/fraud business??



Pl. go thr' the enclosed mail & confirm earliest possible date for
refund or else I am giving complaint soon.



Rajan Patki

9922430295

________________________________

From: Feedback Club [mailto:feedback@indiatodaybookclub.com]
Sent: Wednesday, February 25, 2009 16:09
To: PATKI RAJAN M [ Senior Officer (Planning) , Pune CVBU , CV-TOOL ENGG
]
Subject: RE: Order Information India Today Book Club



Dear member,





We apologize for the inconvenience caused to you in this regard.







With reference to your mail we would like to inform you that your refund
amount is still pending in our system so please provide some time you
will receive your amount very soon from our side.







For further queries, please feel free to call us on our Helpline Number
(011-40502424 or 1800 1024242 Toll free, 9:30 AM TO 6:30 PM, all 7 days)





Thanks & Regards

MOHIT NAGPAL

India Today Book Club



________________________________

From: rajan.patki@tatamotors.com [mailto:rajan.patki@tatamotors.com]
Sent: Sunday, February 22, 2009 4:24 PM
To: Feedback; order@indiatodaybookclub.com
Cc: bookclub@offers.indiatodaybookclub.com; response (ITBC)
Subject: RE: Order Information India Today Book Club



Do you not understand English???



You can see below correspondence, I have already sent you the bank
statement on 16/1/09.



It seems that you are simply passing time & you don't want to return my
money.



Once again I am enclosing the statement for your reference.



Your Zishan Ahmed has already confirmed me (vide his e-mail dtd 6/2/09)
that refund is under process with ref No. RE09000068 & will be sent
soon.



Surprisingly, today once again you are asking for bank statement.



This is height of negligence / shamelessness.



Pl. let me know the date of refund or else I may have to take this to
appropriate forum.



Pl. treat this as most urgent & confirm.



Rajan Patki



________________________________

From: Feedback Club [mailto:feedback@indiatodaybookclub.com]
Sent: Sunday, February 22, 2009 15:41
To: PATKI RAJAN M [ Senior Officer (Planning) , Pune CVBU , CV-TOOL ENGG
]
Subject: RE: Order Information India Today Book Club



Dear Member,



We apologize for the inconvenience caused to you in this regard.



With reference to your mail we would like to inform you that please
provide us your credit card statement so that we will check your details
and do needful for you as soon as possible.



We assure you to provide always best services.



For further queries, please feel free to call us on our Helpline Number
(011-40502424 or 1800 1024242 Toll free, 9:30 AM TO 6:30 PM, all 7 days)



Thanks & Regards

Kuldeep Singh

India Today Book Club



________________________________

From: rajan.patki@tatamotors.com [mailto:rajan.patki@tatamotors.com]
Sent: Saturday, January 24, 2009 1:01 PM
To: Feedback; bookclub@offers.indiatodaybookclub.com
Cc: payment@offers.indiatodaybookclub.com; response (ITBC)
Subject: RE: Order Information India Today Book Club



Dear Mohit???



What is the matter???



No feed back yet.



Shall I lodge a complaint at appropriate forum???



Pl. treat this as urgent & confirm per return mail.



Rajan Patki





________________________________

From: Feedback Club [mailto:feedback@indiatodaybookclub.com]
Sent: Wednesday, January 21, 2009 09:56
To: PATKI RAJAN M [ Senior Officer (Planning) , Pune CVBU , CV-TOOL ENGG
]
Subject: RE: Order Information India Today Book Club



Dear member,





We apologize for the inconvenience caused to you in this regard.







With reference to your mail we would like to inform you that we
forwarded your complaint to our concern department and we ensure you
that you will receive a reply very soon from our side.







For further queries, please feel free to call us on our Helpline Number
(011-40502424 or 1800 1024242 Toll free, 9:30 AM TO 6:30 PM, all 7 days)





Thanks & Regards

MOHIT NAGPAL

India Today Book Club



________________________________

From: rajan.patki@tatamotors.com [mailto:rajan.patki@tatamotors.com]
Sent: Tuesday, January 20, 2009 2:58 PM
To: bookcub@offers.indiatodaybookclub.com
Cc: Feedback; response (ITBC); payment@offers.indiatodaybookclub.com
Subject: FW: Order Information India Today Book Club



I have been talking & sending mails every day to cancel order No.
7700013389. Pl. arrange to hold the despatch against this order & avoid
inconvenience. Also pl. arrange to refund the money.



Nobody is giving me any response.



Below mail is self explanatory.



Pl. treat this as urgent & do the needful otherwise I am going to give a
complaint.



Your executives are every time saying that response will be given within
4 to 24 hours. Unfortunately, 16/1/09 onwards no response is given from
your side. This is very serious matter.



PL confirm per return mail.



Rajan Patki



Encl: Scanned copy of bank statement.





________________________________

From: PATKI RAJAN M [ Senior Officer (Planning) , Pune CVBU , CV-TOOL
ENGG ]
Sent: Monday, January 19, 2009 15:48
To: 'Response'
Cc: 'feedback@indiatodaybookclub.com';
'payment@offers.indiatodaybookclub.com'
Subject: FW: Order Information India Today Book Club



Dear Zishan,



How many times I have to send this mail???



Nobody is confirming anything????



As per your mail, I have enclosed scanned copy of Bank Statement also.



Pl. confirm cancellation of one order per return mail.







________________________________

From: PATKI RAJAN M [ Senior Officer (Planning) , Pune CVBU , CV-TOOL
ENGG ]
Sent: Friday, January 16, 2009 16:54
To: 'Response'
Cc: 'feedback@indiatodaybookclub.com';
'payment@offers.indiatodaybookclub.com'
Subject: FW: Order Information India Today Book Club



Dear Zishan,



I have enclosed scanned copy of the bank statement (downloaded thr'
internet) wherein you can see one transaction (dtd 14/1/09) is processed
& today's transaction is being processed.



As such, kindly arrange to execute only one order arrange to return an
amount of Rs. 3198/- which is wrongly debited.



Pl. treat this as urgent & confirm.



Regards,



Rajan Patki

9922430295



________________________________

From: PATKI RAJAN M [ Senior Officer (Planning) , Pune CVBU , CV-TOOL
ENGG ]
Sent: Friday, January 16, 2009 16:16
To: 'Response'
Cc: 'feedback@indiatodaybookclub.com';
'payment@offers.indiatodaybookclub.com'
Subject: RE: Order Information India Today Book Club



Dear Zishan,



This means you want me to pay twice & then show the statement to you &
then we will refund the money.



I have booked the order on 14/1/09. I will get the statement after 50
days.



You are not talking anything about cancelling one order & sending only
one order.



This is ridiculous.



This creates the sense of getting bluffed.



I have given you the order Nos. (MITBC-WEB 01820214 & 7700013389).



Your people are lying by telling that your transaction is not thr'. Pl
repeat the same once again. I rec'd the phone call from Ph. No.
011-47531300 (Mr. Neeraj).



If it is not possible to cancel one order, I will be taking this to
appropriate forum & cancelling my both the orders.



I will also instruct bank not honor your payments.



Pl. confirm immediately.



Rajan Patki







________________________________

From: Response [mailto:response@indiatodaybookclub.com]
Sent: Friday, January 16, 2009 15:42
To: PATKI RAJAN M [ Senior Officer (Planning) , Pune CVBU , CV-TOOL ENGG
]
Subject: RE: Order Information India Today Book Club



Dear Member,



We apologize for the inconvenience cause to you.



With reference to your mail, we would like to have a scan copy of your
credit card statement, so that we can check the details and help you in
the same.



We assure to provide you with best service always.



For further queries and assistance please feel free to get back to us or
call us on our helpline number(s) _

011-4050-2424 or 1800-102-4242(Toll Free**)



Thanks & Regards

Zishan Ahmed

India Today Book Club

Respected Living Media ,
We hv a complaint about the C.D.s
The cds sometimes stop for 2second wecant hear properly please give solution on this problem

I had purchased Britannica word search and on opening the box did not find the adidas bag and also the holiday coupon.

I give below the details of my purchase

Name : Sasidharan Iyer
membership No. ITBC09146895
Order No. OGA090086972
Activity - M commerce
Invoice No. ORA090085932
Invoice Date: 05 Nov 2009
Unique No. for claiming offer : 212689524A090085932

Revert at the earliest.

Regards

Sasidharan Iyer

Dear sir,

I'm giving you the details of the order made by me.I want its cancellation at the earliest.

Membership no. ITBC09168715
Promotion no. 179871521A090073331
Order no. OGA09007574276239


Waiting for your quick response

Regards

Ram krishan sharma

Dear Sir / Madam,



Referring to the subject, I we would like to inform that without details information I have booked one mobile, vide above booking ID, through your one staff. As per her statement I belief that I will get Rs.10,000.00 prize amount by way of Cheque, but at the time of confirmation I have know that this is consolation prize, immediately I informed to your concern staff for cancel the transaction, but he yet to turn.



I have made call on 9th of this month and request for cancel the transaction vide my complain no. 448318, as stated above.



I would earnestly request you to kindly cancel this transaction and immediately refund the amount (within 3 / 5 days) which was paid to you through my Axis Bank credit card.

My complain was on 9th April, 2010. After several phone call and several email transaction s but till date I have yet to receive the refund.



Hope to be favoured with your kind co-operation and favourable action in this regard. Awaiting your reply.

Regards,
Chandan Paul
9330973771