Hello,
As you mentioned that you have already registered your complaint with the Tradus customer care but still not get any response, so we suggest you to send a written notice via email or registered post, mention all the details in it and ask them for the refund with in the mentioned time in the notice, wait for their response and revert us back.
Note: Keep all the copy of Complaint, Notice and the registered post slip, this may help you if you need to knock the consumer forum.
If still have a question Feel free to contact us again.

Hi Richa,

Thank you for your reply. I have written a mail to Tradus to process my refund. I also spoke to the customer care and she told the she will get the details in half an hour or else they will process my refund. But I did not get any mail for the same even after their promised time is over.

Thanks
Aakash

Originally Posted by aakash.y

Hi,

I have purchased a book from Tradus .in on the 9th of July and I have still not recieved any confirmation from them. I have also made the payment for the product on the same day . I have written emails to the customer care but not got any replies apart from their automatic reply. I have called their customer care for about5 times and they say, we'll get back to you and no response.

My order id is 1001499 and my email is aakash.y@gmail.com

Please let me know what I should do to get back my money

hOW TO TAKE ACTION ON THESE BUGGERS?

i had given my order on 9th march.my order id is 1451365.its been 10 days and still not received the product. how can they jus take the money and not deliver the product. im afraid i might have to take legal action against the company.

I am also cheated by tradus to buy a mobile phone sumsung E2232 from tradus since they send me a defective mobile phone.

Transion no-154300 rs.10964 Ibibi4187 03m on dt-10-12-2011