BAGITTODAY.com registered me as a customer with my e-mail address :drilling@bol.net.in and membership no. ITBC 10235416 and sent me e-mails offering various products under huge discounts. Being a shopping website of INDIA TODAY GROUP, I placed an order no. 0GA 100002511 on 01 February 2010 for Benetton ladies Wallet and Belt set and paid Rs 999/= by using my Citi Bank Credit Card. The offer also included that this being my first purchase from BAGITTODAY they shall also give a Reebok Wrist watch absolutely free. The promised delivery of the product was to be made within 3-4 weeks. However, when more than two months elapsed I started contacting the customer care at their telephone no. 40502424 and spoke to many of their executives, at interval of 7-8 days ( Mr. Kuldeep, Mr. Pawan, Ms Jagriti, Ms Prachi, Mr.Bala, Mr. Arun, Mr. Rashid Hulak ( Sr. Executive), Mr. Neeraj and finally Mr. Adiel Asgar. First of all they told me that the packet containing my goods has returned Undelivered due to wrong address provided by me. When I told them that this is absolute nonsense, because firstly my house is never locked, secondly I used to receive minimum3-4 couriers everyday at the same address without any difficutly and thirdly the address provided is complete and is situated in a very renowned and post area of Rohini, Delhi. Upon this they asked me provide nearby landmark for the address for which I provided them with 2 famous nearby landmarks and they promised to send the packet once again. When I did not receive the packet, I contacted them again and asked them to provide me the depatch details alongwith the courier name and consignment no., they told me that the same is not available. After that despite exchange of various e-mails, promises from customer care executives the product is not received till date. On 19th April 2010 when Mr. Arun let me spoke to their Sr. Executive Mr. Rashid Hulak, I was informed that all the despatches were dummy despatches and that is why they do not have any shipping details. Actually they do not have the product in stock. Mr. Rashid suggested me to send them an e-mail, requesting theirein to CANCELL the order. I told him that as per terms and conditions, I cannot cancel the order, and even if I do, as suggested by Mr. Rashid, they shall forfeit my entire money. To this he has no answer.

By all the above misleading, deceitful gesture clearly with the intention of cheating people, on the part of BAGITTODAY, a shopping website of INDIA TODAY GROUP, I am seeking your help to get the problem resolved by either delivery of the product or refund of my hard earned money. Bagittoday has their Customer care division at INDIA TODAY BOOK CLUB, B-47, Indira Enclave, Neb Sarai, New Delhi – 110 068.

Originally Posted by Manoj Gupta-drilling

BAGITTODAY.com registered me as a customer with my e-mail address :drilling@bol.net.in and membership no. ITBC 10235416 and sent me e-mails offering various products under huge discounts. Being a shopping website of INDIA TODAY GROUP, I placed an order no. 0GA 100002511 on 01 February 2010 for Benetton ladies Wallet and Belt set and paid Rs 999/= by using my Citi Bank Credit Card. The offer also included that this being my first purchase from BAGITTODAY they shall also give a Reebok Wrist watch absolutely free. The promised delivery of the product was to be made within 3-4 weeks. However, when more than two months elapsed I started contacting the customer care at their telephone no. 40502424 and spoke to many of their executives, at interval of 7-8 days ( Mr. Kuldeep, Mr. Pawan, Ms Jagriti, Ms Prachi, Mr.Bala, Mr. Arun, Mr. Rashid Hulak ( Sr. Executive), Mr. Neeraj and finally Mr. Adiel Asgar. First of all they told me that the packet containing my goods has returned Undelivered due to wrong address provided by me. When I told them that this is absolute nonsense, because firstly my house is never locked, secondly I used to receive minimum3-4 couriers everyday at the same address without any difficutly and thirdly the address provided is complete and is situated in a very renowned and post area of Rohini, Delhi. Upon this they asked me provide nearby landmark for the address for which I provided them with 2 famous nearby landmarks and they promised to send the packet once again. When I did not receive the packet, I contacted them again and asked them to provide me the depatch details alongwith the courier name and consignment no., they told me that the same is not available. After that despite exchange of various e-mails, promises from customer care executives the product is not received till date. On 19th April 2010 when Mr. Arun let me spoke to their Sr. Executive Mr. Rashid Hulak, I was informed that all the despatches were dummy despatches and that is why they do not have any shipping details. Actually they do not have the product in stock. Mr. Rashid suggested me to send them an e-mail, requesting theirein to CANCELL the order. I told him that as per terms and conditions, I cannot cancel the order, and even if I do, as suggested by Mr. Rashid, they shall forfeit my entire money. To this he has no answer.

By all the above misleading, deceitful gesture clearly with the intention of cheating people, on the part of BAGITTODAY, a shopping website of INDIA TODAY GROUP, I am seeking your help to get the problem resolved by either delivery of the product or refund of my hard earned money. Bagittoday has their Customer care division at INDIA TODAY BOOK CLUB, B-47, Indira Enclave, Neb Sarai, New Delhi – 110 068.

DO NOT EVER TRUST THIS INDIA TODAY GROUP BOOK CLUB OFFERS.

I had bought reebok sunglasses with watch free for Rs 1298/-. Soon after receiving it , i found that the watch used to run 20-30 mins slow everyday!!! After i contacted them, they asked me to give them for 7 days, and that was because it was 7 days to go for their warranty period. After waiting for 10 days, when i contacted them, they are saying your warranty is over on this date!!!!! Such scamsters and cheaters, i've never seen in my life!!!!!!!!

Moreover, i think they are selling cheap fake products in the name of brands!

You know, a country of billion people, if you con few million even once, they are making billions of rupees!!!! God save them for their hideous sins.. One last caution for those who have not yet being capped, DON'T FALL PREY TO INDIA TODAY BOOK CLUB OFFERS!!!! NO MATTER HOW GLITTERING THEY ARE!

DO NOT EVER TRUST THIS INDIA TODAY GROUP BOOK CLUB OFFERS.

I had bought reebok sunglasses with watch free for Rs 1298/-. Soon after receiving it , i found that the watch used to run 20-30 mins slow everyday!!! After i contacted them, they asked me to give them for 7 days, and that was because it was 7 days to go for their warranty period. After waiting for 10 days, when i contacted them, they are saying your warranty is over on this date!!!!! Such scamsters and cheaters, i've never seen in my life!!!!!!!!

Moreover, i think they are selling cheap fake products in the name of brands!

You know, a country of billion people, if you con few million even once, they are making billions of rupees!!!! God save them for their hideous sins.. One last caution for those who have not yet being capped, DON'T FALL PREY TO INDIA TODAY BOOK CLUB OFFERS!!!! NO MATTER HOW GLITTERING THEY ARE!

Women can’t imagine their life without a beautiful handbag as it make their personality good looking and attractive. So if you are going to give your life partner a gift then there is a great choice for you and that is a handbag. After deciding you have to go to a store to buy handbag but there is a choice for you for buying a handbag and that is online store. There are different companies in the universe like Channel handbags, Gucci handbags, Prada Handbags etc. All these companies have provided great collection of the handbags that have not only durable material and also attractive colors.

from LOKESH ACHARYA <acharyalokesh03@gmail.com>
to onlinesupport@indiatodaybookclub.com,
customercare@bagittoday.com,
indiatoday@rediffnewsletters.com

date Wed, Jul 28, 2010 at 12:53 PM
subject Fwd: DELIVERY NOT RECEIVED
mailed-by gmail.com

hide details 12:53 PM (20 minutes ago)





---------- Forwarded message ----------
From: LOKESH ACHARYA <acharyalokesh03@gmail.com>

- Hide quoted text -
Date: Wed, Jul 28, 2010 at 12:42 PM
Subject: Fwd: DELIVERY NOT RECEIVED
To: customercare@bagittoday.com
Cc: indiatoday@rediffnewsletters.com






---------- Forwarded message ----------
From: LOKESH ACHARYA <acharyalokesh03@gmail.com>
Date: Wed, Jul 28, 2010 at 12:10 PM
Subject: Re: DELIVERY NOT RECEIVED
To: indiatoday@rediffnewsletters.com






On Wed, Jul 28, 2010 at 11:35 AM, LOKESH ACHARYA <acharyalokesh03@gmail.com> wrote:

Subject: DELIVERY NOT RECEIVED
DEAR SIR,
I HAVE RECEIVED THE MESSAGE
FROM - BAG IT TODAY indiatoday@rediffnewsletters.com
ON DATED 29.06.2010 -
SUBJECT - OFFICIAL KEY CODE TO A FEW INDIAN CITIZENS OF DISTINCTION FOR BAG IT TODAY Rs. 60 LAKH SWEEPSTAKES.
CONTAINING :-
GOLD GIFT BOX WITH GIFTS WORTH Rs. 25000/=
PURCHASE OFFER OF REEBOK TRACKSUIT WORTH Rs. 3999/= FOR Rs. 999/= + HOLIDAY PACKAGE WORTH Rs. 5000/= FOR FREE + REEBOK CLASSIC WATCH WORTH Rs. 2599/= FOR FREE.
I HAVE ACCEPTED THE OFFER AND REPLIED ACCORDINGLY.
BUT TILL NOW, I HVEN'T RECEIVED ANY DELIVERY.
YOU ARE REQUESTED TO ARRANGE MY AFORESAID DELIVERY ACCORDING TO SAID OFFER MESSAGE.
THANKS AND REGARDS !
LOKESH ACHARYA
104 - A / 71,
RAMBAGH,
KANPUR - 208012 [ U.P. ]
INDIA
MOBILE : 9936323332
E MAIL : acharyalokesh03@gmail.com









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Dear Friends,

Please read the following correspondance i made with Bag it today for the last one month. They have offered me one lakhs worth of diamond jewellery. based on the executive advice i have ordered a sony expedia mobile woth rs.28,000/- through my credit card. i have received the mobile one month later and not the diamond jewellery as informed by the executive. Till date i am sending mail and contacting over phone but no proper response. They are telling that "No stock of jewellery voucher". Kindly help me to get the product from them.

Ref : My ref no.880140883
My Complaint No.587695 & 594601.

yours lovingly,

V.Sathish Kumar




Mon, 23 August, 2010 2:56:17 PMRE: Complaints against false commitment by your customer care officer - reg.
From: Memebership <membership@bagittoday.com>Add to Contacts
To: sathish kumar <ursathish@yahoo.com>


--------------------------------------------------------------------------------

Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have already forwarded your complain to our concerned department and we are following the matter with them. We request you to kindly wait for few days. We will do the needful soon.



We appreciate your patience and hope that you shall bear with us in the interim.



We value our customer and trust that you enjoy our products.



Request you to have faith in the company and we won’t let you down.



Your valuable association with Bag It today is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us offers@bagittoday.com or orders@bagittoday.com or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days)



Thanks & Regards

Manisha

Bagittoday Team


--------------------------------------------------------------------------------

From: sathish kumar [mailto:ursathish@yahoo.com]
Sent: Monday, August 23, 2010 12:34 PM
To: membership
Subject: Re: Complaints against false commitment by your customer care officer - reg.



Dear Sir,

I dont want your aplolgy and you can guide me what is the procedure to return the mobile to you. You can return my money to my credit card. If your are not answer to this mail with in 24 hr. I will send all your correspondence to Press Club of India and i will go to consumer court also.

V.Sathish Kumar
Madurai .
098427 87765.






--------------------------------------------------------------------------------

From: memebership <membership@bagittoday.com>
To: sathish kumar <ursathish@yahoo.com>
Sent: Fri, 20 August, 2010 10:59:54 AM
Subject: RE: Complaints against false commitment by your customer care officer - reg.

Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



With reference to your mail, we would like to request you kindly wait for 2 to 4 working days we will provide you the Diamond vouchers through mail with in this required time.



We shall be happy to render any further assistance or clarification that you may require.



Please call us on (011-40502424, , 9:30 am to 6:30 pm, all 7 days) Or email at offers@bagittoday.com or orders@bagittoday.com .

Warm Regards

Sukant

Bagittoday Team


--------------------------------------------------------------------------------

From: sathish kumar [mailto:ursathish@yahoo.com]
Sent: Thursday, August 19, 2010 1:26 PM
To: membership
Subject: Re: Complaints against false commitment by your customer care officer - reg.



Dear Sir / Madam,

Please refer the tailing mail. I have no interest to receive your gold voucher because it is taking long time. I am going to return Sony Xpedia mobil which was purchased from you for Rs.28,000/-. What is the procedure to return the mobile. You will repay my amount to my credit card. Expecting your replay mail.

regards,

V.Sathish Kumar




--------------------------------------------------------------------------------

From: Memebership <membership@bagittoday.com>
To: sathish kumar <ursathish@yahoo.com>
Sent: Mon, 16 August, 2010 1:17:53 PM
Subject: RE: Complaints against false commitment by your customer care officer - reg.

Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have already forwarded your complain to our concerned department and we are following the matter with them. We request you to kindly wait for few days. We will do the needful soon.



We appreciate your patience and hope that you shall bear with us in the interim.



We value our customer and trust that you enjoy our products.



Request you to have faith in the company and we won’t let you down.



Your valuable association with Bag It today is prestigious for us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us offers@bagittoday.com or orders@bagittoday.com or Call us on our Helpline Number (011-40502424, 9:30 AM TO 6:30 PM, and all 7 days)



Thanks & Regards

Manisha

Bagittoday Team


--------------------------------------------------------------------------------

From: sathish kumar [mailto:ursathish@yahoo.com]
Sent: Monday, August 16, 2010 10:42 AM
To: membership
Subject: Fw: Complaints against false commitment by your customer care officer - reg.



Dear Sir,


Ref : My ref no.880140883
My Complaint No.587695 & 594601.

This is to inform you that i have received a call from Bagittoday - Delhi (India Today Book club) last month regarding free gift worth One lakhs of diamond jewellery voucher.

More than one month passed till date i have not received the diamond voucher. So many time i call to your customer care number but no response.

As per your customer care executive instruction i have bought a Sony Expedia Mobile and Reebok track shit worth of Rs.28,000/- through my credit card. For the same i have received both the product by courier last week.

I have made a complaint against my free gift voucher to your customer care executive on 11/08/2010. He said that with in 3 working days we will get back to you. But till now no one called me from your side. Today morning i made a call, but the same story he is telling.

At the time of first call by your customer care officer, He said that we will send you the diamond voucher to your mail ID and you can take the printout and you can buy gold or diamond jewellery in nearest jewellery shop which is listed in the mail. But later your customer care officer told me that you can buy the diamond jewellery through on line purchase with Surathdiamond.com I have made a inquiry with surat diamond . They are telling that we have to pay the part amount for every jewellery purchase. This is the controversy statement which your executive told to me.

YOU CAN CHECK MY CONVERSATION WITH YOUR EXECUTIVE.

Kindly clear all the matter with in two day's from the date of receipt of this mail to avoid legal action.

Thanking You,

V.Sathish Kumar

From india today i was informed about a gift of one lakh gold voucher being a good customer from coimbatore.they aiso asked me to buy one product . I ordered lcd 32'' samsung tv.they said they will send tv and gold vouchers within two weeks.i paid money for tv.today they are asking 15000 rupees more. I am suspecting whether they are cheating me.let them give back 31.598 rupees to me. I dont want tv or gift.PLEASE help meto get back my money.prema.

From india today i was informed about a gift of one lakh gold voucher being a good customer from coimbatore.they aiso asked me to buy one product . I ordered lcd 32'' samsung tv.they said they will send tv and gold vouchers within two weeks.i paid money for tv.today they are asking 15000 rupees more. I am suspecting whether they are cheating me.let them give back 31.598 rupees to me. I dont want tv or gift.PLEASE help meto get back my money.prema.6.9.10 5.30PM

Subject: Fw: Non receipt of Diamond vouchers for Rs.70000 and Reebok Wrist watch as free gifts and failure to credit Rs.23999 in Credit card account for cancelled orders.

Dear Sir,
i)Received Item No.P1327 (Philips Micro Theatre)& K0443(Kodac C-180) on 08.07.2010, in lieu of Advance payment for Rs.23698( vide Invoice No. ORA100017753 dated 29.06.2010.Unique No.169083515A100017753 for claiming free gifts as and diamond voucher for Rs.70, 000/- ( No.IB1100930922) against my unique No.as quoted in the subject matter.About 2 months has already been passed till today on 01.09.2010.But Vouchers which was approved on 19.08.2010 not received in my email as spoken with your executive Miss Hina on11.08.2010, 20.08.2010, 24.08.2010, 25.08.2010;Mr Vikram on 23.08.2010, Balkrishna Rao on18.08.2010 and 01.09.2010;Deepak on 27.08.2010 and 31.08.2010;Prashant on 01.09.2010.
ii)Vide order No.4400341290, booked 22"Samsung LCD Colour TV, by paying Rs.17699/-through HDFC Bank Credit Card, To cancel the order due to domestic reasons beyond control, and it was requested to credit Rs.17699/-against HDFC Credit Card Account immediately.The Order was cancelled on 23.07.2010 But till date Rs.17699 not credited in my account.and every time above executive give misleading information.
iii)Holiday package for Rs.7000/-order No.440032613 cancelled due to domestic reasons, cancellation order No.594394, but till date Rs.7000/-not credited in my HDFC Credit Card account.executive when contacted give misleading information.
All the above cases are worst examples of frauds and cheating by executives of India today Group.
Once again I the undernamed request for immediate action from your end please to avoid further legal action.
D.B.Ramteke, Plot No.37, New Thaware Colony, Nagpur-440014

Above is true. I ordered Adidas Shoes and they returned the parcel saying that address was not correct. After many requests I am still struggling to get the dispatch. I am lodging complaint against them under IPC 420 for cheating and fraud.

There are several (almost 30 ) mails exchanged and now i am starting to realize that this company is fraud and India Today itself is running is fraud.

i GOT A CALL FROM SMITA FROM BAGITTODAY. wHEN I DENIED THE OFFER SHE STARTED USING ABUSIVE LANGUAGE & SAID SHUT UP & BANGED THE PHONE.

THEY ARE NO.1 CHEATS IN THE MARKETS.

HI,
sorry for ur loss.,, but thank u all for let others know. just now i got one offer through email. they will give NUMERO UNO WATCH Worth Rs 2750 FREE! i just have to register there.!! i had some doubt and searched for any complaints... found u guys!! thanks again!

[This is about Naaptol.com they are cheating with people Please do not buy any thing from this website, I had given an order after continuous chase with them for delivery ...they have not provided clear information after taking ,money from my credit card they said my verification is not done, later after providing my PAN card copy and Credit card Statement they said verification is done and order processed later they updated status as verification failed, I have lost my money and even not received my money.. Will wait for another 3 days then will file FIR for Internet Fraud,
Please forward this to all who does Online purchse with Naaptol.com
when i tried calling them they asked me to speak there call centre and call centre said they don't have any information about my order ...as usual all call centre say we cannot do more than this,

Hi readers,

I am Nitesh kumar singh, its my experience with Naaptol.com they are cheating with people Please do not buy any thing from this website, this website had some good offer of jewelry and I had given an order after continuous chase with them for delivery ...they have not provided clear information after taking money from my credit card they said my verification is not done, later after providing my PAN card copy and Credit card Statement they said verification is done and order processed later they updated status as verification failed, I have lost my money and even not received my order the purpose of gifting is failed.. Will wait for another 3 days then will file FIR for Internet Fraud,
Please forward this to all who does Online purchse with Naaptol.com
when i tried calling them they asked me to speak there call centre and call centre said they don't have any information about my order ...as usual all call centre say we cannot do more than this,
if u read this and wana support this type of frauds then pls send email to CEO@naaptol.com to let him know that he should shut his shop for cheating people

Bagitoday is a big cheat house.Please dont buy any thing from this firm.I have ordered camcorder from this firm.Even after five months I am not getting the ordered item.Almost 30 email and numerous complain on customer care number were made but the stereotype reply is we are sending or address is not correct. I even asked to give the name of the manager of this fraud business so that I may lodge a FIR but that is also not being informed.If any body knows the name of this dacoit please post it on this site so that proper treatment is given to him

RR okhandiar