I have an AMC for Carrier Air Conditioner. As per the AMC, company is suppose to carry out 3 dry Services and one wet service per year. My AMC expires in June 2010 and they have carried out only one wet and one dry. In the last service (about a month ago) I wrote in the customer remarks that cooling is insufficient and even spoke to the concerned Service Managaer.
He promised to look in the matter and send the executive again. No one turned up for a month. Now the machine is not cooling at all (in this worst heat) and despite a complaint registered 6 days back no one has turned up yet.


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