I purchased a Samsung mobile phone M2710 from The Mobile Stores Ltd, MI road, opp Ganpati Plaza, Jaipur on 20/01/2010. At that time the store offered some assured gift on all purchase. On scratching the card I was informed that assured gift was a travel package and microwave oven. As per terms and conditions given with the gift voucher I paid Rs 100/- through draft and I sent the voucher and photocopy of invoice to the Countrywide Holidays Pvt Ltd. I got a confirmation SMS from them about receiving of documents and draft of Rs100/- on 12/02/2010. Gift was supposed to be received in 4 to 6 weeks. Its now more than 3 months and haven't received any updates from them. My gifts claim no. is TK200015475/TMS/15475/3237. From past two month, whenever I have contacted them on telephone, I was informed that gifts will be send in next week.

Please take up the matter with appropriate/concerned person/authority for the gift.

Thanks,

Hemant Jain
+91 98872 21385

I purchased a Samsung mobile phone M2710 from The Mobile Stores Ltd, MI road, opp Ganpati Plaza, Jaipur on 20/01/2010. At that time the store offered some assured gift on all purchase. On scratching the card I was informed that assured gift was a travel package and microwave oven. As per terms and conditions given with the gift voucher I paid Rs 100/- through draft and I sent the voucher and photocopy of invoice to the Countrywide Holidays Pvt Ltd. I got a confirmation SMS from them about receiving of documents and draft of Rs100/- on 12/02/2010. Gift was supposed to be received in 4 to 6 weeks. Its now more than 3 months and haven't received any updates from them. My gifts claim no. is TK200015475/TMS/15475/3237. From past two month, whenever I have contacted them on telephone, I was informed that gifts will be send in next week.

Please take up the matter with appropriate/concerned person/authority for the gift.

Thanks,

Hemant Jain
+91 98872 21385