Dear Customer,

I would like to apologize for the inconvenience caused to for the purchase from Naaptol. We are working on to improve our service, so you would not face any inconvenience in future.

Also, we would be more than happy to serve. However, due to absence of your Order Number, your Complete Name, Contact details, we are unable to solve your Query.

We would request you to write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on 9223490900 for further assistance.

Regards,

Amey Thakoor
Customer Care.

Originally Posted by Unregistered

I paid via netbanking and they never sent the product to me. I kept on calling them, they made excuses like..I have to submit my bank statement ( why should I? they never told it before, they should check their account) although the status of my order on their website stood verified.. then they made another excuse that they wanted id proof ( boss! I have paid money to you, I should ideally need your id proof)...this is how they made no. of excuses ..they never sent my product. Noticeable that they never put these conditions before the user when the user intends to pay or in buying mode. All such things are informed to the user later ...may be after months..when he will have given up. They never responded to any of my emails. I have realized it is a sheer fraud website. Like others, I also do not want to lodge a formal complaint in the court since I will have to bother to go all the way to court. The real thing which I wish to do is..who ever searches for naaptol over any of search engines..they should get to know about naaptol
s reality immediately. Could someone please advise me how to do that????? Let me tell you naaptol.com is a sheer disgrace to the entire nation...I wonder how such companies operate in India..Atleast the people in consumer protection field must take action against such companies...