Respected Sir

I have ordered a product in Indiatimes Shopping Bearing Order no.112127116(2819516)(Dual sim touch screen phone).
Igot a defective peice of that product then i send it back for replacement. the replaced product is also defective thn i send tht back also and ask for cancellation. i got a mail from that side tht my payment will be refunded within 7 working days on 29 Jan 2010 And 18Feb2010. but on 04Mar2010 i got another mail that they r sending me the replacement.its 2 months passed but they have not yed refunded my payment so please take necessary action.

Thanks
Regards
Naveen
9999768834
navdev82@yahoo.com