Hi,

Online Shop Name: Naaptol.com
Order no : 133310
Name : Ravindra B Chaudhari

I had ordred a ephone on 30th December 2009 and cancelled my order on 31st December 2009.
Referring Naaptol terms I had cancelled my order within 24 hours after booking. But they had sent me the product and I had returned the same.
Naaptol had received this product on 8th Feb 2010.
I had made first request for refund on 11th Jan 2009.
Then I had called several times to Naaptol service support, but did not get any positive feedback of my refund.
On 23 Feb 2010 they have said that "you are asked for product replacement".
But I never requested for product replacement and thay are lying now.
And said me that make a fresh request for refund.
This is very disgusting that thay hesitating to refund my money.
Every time I had called Naaptol and theie reply was "you will get your refund in 15 days.
This process is never ending and decided to file complaint on Consumer Forum.

Thanks,
Ravindra Chaudhari