I have ordered product from tradus.com , I was delivered wrong product . After writting to customer care they refuse to take the complaint mentioning you are making complaint after 24 hour so we we would not be able to take your complaint .
They have made such system that you cannot register complaint within 24 hour and afterwards they will give excuse your complaint cannot be register after 24 hour as per our policy.
[#1229926] Incorrect Product
from Paras Luthra to you
Dear Mr. Kumar,
This is in reference to your order against sub order id: 10779507_01.
Thank you for writing to us. We regret the circumstances under which you wrote to us.
As we checked this product was delivered to you on 16-Sep-2013 and you reported us the issue on 20-Sep-2013. As per our terms and conditions such type of issues has to be reported in 24 hours of receiving of the product. We regret that we are unable to forward this concern to the seller now.
In case you need any further assistance, please write to us.
The company has no customer care number for giving complaint . They will update your delivery after 3 days and after that you could be able to login product complaint and thereafter you will get mail from them .
I would like to inform all you please wont purchase any product from tradus.com
They just make fraud and cheat people .
I have shared my experience to all of you