Dear Anu,

We regret the inconvenience caused to you. We are working on to improve our service, so you would not face any inconvenience in future.

Further, I can see that the your request for refund has been escalated and the full amount has been refunded back to you:
Chq no. – 100342
Clearence Date - 05/03/2010
Refund Amount: Rs 5199.00/-.

We would request you to write us on support@naaptol.com, crm@naaptol.com. Also, you can call us on 9223490900 for further assistance.

Regards,

Customer Care.

Originally Posted by N V ANU

I VE BOOKED EPHONE FROM NAAPTOL.COM AND THET HAVE DELIVERED AGAINIST MY ORDER NO 92374 WHICH WAS SEND A GLASS BROKEN MOBILE WHICH WAS INFORMED TO NAAPTOL.COM
CUSTOMER SUPPORT NO 09223516148 WAS CONTACTED BUT NO RESPONSE
feedback@naaptol.com and shruti.lad@naaptol.com emails given but no response
rs 5200 was collected from me but deliverd damaged mobile
N V ANU
203 PUSHPA APRTS SAIDABAD COLONY
HYDERABAD 500059
PH 9290005795
EMAIL thittlu_srinivas@yahoo.co.in