Naaptol.com
such firms should be taught a lession by filing a legal case and demanding compensation

Originally Posted by adv.om

such firms should be taught a lession by filing a legal case and demanding compensation

I dont think its a scam or anything. Naaptol gives such good deals at such reasonable price. In any way your product would definitely be as cheap as the price it mentions. The good thing I liked about them is the cash on delivery option. You pay only when you receive your good.
-- Salil

TCL Camcorder from Naaptol

Dear Sir/Madam,

Last week i bought a TCL 10MP Digital Camcorder set from Naaptol.com after seeing an ad in the newspaper.My Naaptol.com order no. is 124810 dtd. 17/12/2009.I received the product on 29/12/2009 and after using the set i found that the set is not of 10MP.The picture quality of the set is very poor.This proofs that the set is a VGA Camera.There is no any mega pixels in the set.I complained a lot of time.Naaptol.com is a fraud firm and even they don't have any e-mail id.Only they have STD no.in which,when we are calling there is a recorded message and we are not able to contact them.Every customer of Naaptol.com is facing the same problem.I would like to request you to kindly take a strict action against Naaptol.com.This firm is continuosly cheating the public with their advertisment and wrong products.

I want you to take a strict action against the firm so that they should rectify my problem immediately.

BHOLA PRASAD SINHA
105,ANANT VIKHAS APPT.
VED NAGAR,BAILEY ROAD
PATNA-800014
MOB.NO.-9771449647

Sir
My name is virender and my order no is 40190. i bought a e-phone and the mobile was defaulty. so send it to back to naaptol. when i will get my ephone back . the matter is about 4 months before. i talked to you coustomer care but they still reply me that you will get your ephone in next week. i dont know when this next week will come. so now i will complaint in consumer court. i will definately take action. my mobile no is 09555735229 and 09268491095. now i will not wait for next month

Dear Sir,
I have recharge topup through internet with the following details long back.
Mobile No: 9431209057, Transaction ID: TXL1901201000116, Topup Amount: Rs.1000/-, Transaction Date: 19.01.2010 5:45:32 PM, Receipt No.: 77777024436, Transaction status: successful.
The amount has been not credited yet in my mobile account. Due to which I am feeling tremendous difficulty. No information is given yet by BSNL. Though more than 13 days has been passed. Things can be checked through BSNL account whether Rs.1000/- has been credited OR not. And then check my mobile account you will get truth.
I am trying last 13 days to get my money in mobile account but till date no BSNL helping source has resolved the difficulty.
It seems that being Govt. PSU BSNL officials will not take any pain and forcing me to Consumer court.
Please helpme at the earliest as possible.
Jag Vijay Singh
Mob. 9431820296
E-mail ID: jagvijay_singh@rediffmail.com

Complaint - 1
From: - Mr.Tushar K. Purohit
“SHUBHAM” C-30,
Sitaramnagar,
Opp. Mangalam hall,
Bhavnagar – 364002
(Gujarat)

Date: - 15th Dec – 2009

Subject: - “Complaint related to the cell phone named – full touch screen smart phone”

Complaint number: - 17653 _____and____Order number: - 115600

To,

Respected Sir,

My name is Mr. tushar kanaiyalal purohit from bhavnagar (Gujarat) by this letter I want to inform you that I placed my order on date 06th December 2009 and I received on 10th December or 11th December 2009. Now this mobile phone is working properly due to which reason I am not aware, when I opened the box. From that time Mp3 songs are not bring played single time, therefore I don’t know anything that how shaking works. I would like to inform you related to the following matters:-

1. We have not got stick with this touch screen phone for easy operation.
2. Battery doesn’t work for long time even without long use.
3. Ring tone and Mp3 sound can not be listened earphone we can play and can hear songs. Phone doesn’t ring. In earphone at full volume sound is not clear (humming).
4. while operating by touching the screen some of the menus doesn’t open faster [ twice or thrice we have to touch ]
5. Not get if Micro SD Card (2 GB Memory) and TF SD Card?!
6. whets shuttle rotation, Yamaha chip, Gajai / Gajayi 2.0, (given in advertisement of gujarati news paper of “ SANDESH” –Bhavnagar)
7. Scratch guard was not sticking properly. It was use less.
8. User guideline page doesn’t give enough easy information related to the product..

Sir, I am sending full box to your co. same as I have received. I am returning all the things back which I have got inside the box. This is my humble request to change the piece as I am not at all satisfied with this product price please do needful as early as possible I would like to inform you complaint number and order number.

Complaint number: - 17653 and Order number: - 115600
Thinking you

Mr. tushar k. purohit

Note:- after knowing all such problems are have tried a lot to contact through phone but contact wasn’t taking place we have tried everyday your centers are always busy.
Complaint - 2
From: - Mr. Tushar Kanaiyalal Purohit
Date: - 23rd Dec 2009

Subject: - Complaint related to the cell phone full touch screen smart phone
Complaint Number: - 17653
Order Number: - 115600

To,

Respected Sir,

This is to inform you that the cell phone purchased by me is useless.
The phone which you have sent again after my previous complaint dated 19th December 2009 I have received. On that new phone on back side there are so many scratches on the lanes of camera and on flash light so as soon as I opened the box I have packed it again and I am sending you back. My request is that now I don’t want to see any damaged piece anymore if you’re to disenable to give a perfect phone than please send my money back.

Such a dirty service I have never seen with any other co. I would never
Suggest anyone in future to purchase any product from naaptol.com I am not at all satisfied with such type of service. Your employees may be feeling shame to work with such type of co. even if such complaints would come to me twice I would feel shame too.
Let’s see how you are keeping relation with people like me. Again I would like to say the same thing I feel shame to purchase the product from your co. if third time I will be getting damaged price.

Problem:-
1. Scratches on the lanes and flash light of the phone [ 2nd hand piece ]
2. After paying full amount I have to run a lot to send this product back to you shame on your co. don’t you think!!! What about your technicians? With this complaint full parcel
We are sending you again?! (2nd time)



Tushar k. purohit

Originally Posted by kushal

Dear Sir/Madam

Last month i bought a BLACK BERRY HANDSET from Naaptol.Com after seeing an ad in newspaper. My Naaptol.com Order No. 67926 dtd. 8/10/2009. I got the product and a few days later i found that the Handset was not in satisfactory level, and its not working in out of Delhi. Because of this I suffered a lott. I complained a lot of times. Naaptol.com is a fraud firm and even they don’t have any email id. Only they have one STD no in which , when we are calling there is a recorded message and we are not able to contact them. Once I spoke with their Customer care executive in one STD No. they promised they will get back me soon.But they didn’t given any response. Since then I am trying to contact Naaptol.com Every customer of Naaptol.com is facing the same problem. I would like to request you to kindly take a action against the firm (i.e. Naaptol.com)
The STD No. which they given in the News Paper is -09323436148/09223536148. This firm is continously cheating the public with their fraud Advertisement and wrong products.

I want take a strict action against the firm so that they should rectify my problem immediately.


KUSHAL K RANA
38, TOP FLOOR,UDAY PARK, NEW DELHI-49
9818300123/011-26260090

Sir,
I had purchased a Boss E- phone 3300 & i got the same on 25/01/10...
But, the same is defective.
Means the cell is not being started...
& i already contacted ur customer care No. but from there ur one of the staff members told that to charge the mobile for atleast 2-3 hours...
I tried that also but the result is that,the mobile is not starting..
The battery is not working.
Kindly accept my request to do such steps in the same like replace the same battery at the earliest & pls. tell me the further procedure for the same...
awaiting for ur positive reply....
- Harsh Shah
(M)9898598589...

Dear Sir/Madam

I bought a Boss 33 sleek from Naaptol.Com after seeing an ad in deenik jagaran. My Naaptol.com Order No. 215980 dtd. 12-3-2010. I found that the Handset was not in satisfactory level, and its not working in out of Delhi. Because of this I suffered a lott. I complained a lot of times in customer care in this No.9223516148 . Naaptol.com is a fraud firm and even they don’t have any email id. Only they have one STD no in which , when we are calling there is a recorded message and we are not able to contact them. Once I spoke with their Customer care executive in one STD No. they promised they will get back me soon.But they didn’t given any response. Since then I am trying to contact Naaptol.com Every customer of Naaptol.com is facing the same problem. I would like to request you to kindly take a action against the firm (i.e. Naaptol.com)
The STD No. which they given in the News Paper is -09223536148. This firm is continously cheating the public with their fraud Advertisement and wrong products.

dear sir/madam
plz give me any solution



shadaab hussain ansari
c-193 sec 24 rohini
new delhi 110085
mobile No. 9015788158
email id a.shadaab@yahoo.com

Originally Posted by Unregistered

I dont think its a scam or anything. Naaptol gives such good deals at such reasonable price. In any way your product would definitely be as cheap as the price it mentions. The good thing I liked about them is the cash on delivery option. You pay only when you receive your good.
-- Salil

This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on replyfromnaaptol@naaptol.com or Supportfromnaaptol@naaptol.com.


Thank you.
Naaptol Customer Care.

Dear Sir,
As per my order no. 244577, I saw your Internet site regarding GSM Handset, I like the set E71 Pro with free Bluetooth, then call your order booking No. 092233-35000 begin_of_the_skype_highlighting@@@@@@@@@@@@@@09223 3-35000@@@@@@end_of_the_skype_highlighting, I request to book the particular handset with Cash on delivery options.
In your web site it is clearly mentioned that this handset comes with two batteries (Blow I mark red ), but I got only one battery.
Another problem with this that I particularly booked the BLACK COLOR but I received dirty RED color handset, What is this?,
Another thing is that I booked E71 Pro but received i71 Pro, your customer care said that this is due to manufacturing fault?,
Dear Sir, If I pay full value to you why should I compromise with a faulty product. KIndly resolve this problem as soon as possible. And tight your order booking employees that why they make wrong commitments.

I am waiting your reply by email. (sandeep@rideenergy.in, sandeep_ride@yahoo.com)


With regards,
SANDEEP KAUSHIK
SENIOR MANAGER - OPERATIONS
(RIDE Energy Controls Pvt. Ltd.)


Back to : Home » Mobile Phones » GSM Handsets » E71 PRO + Free Bluetooth


[ Back to Product Page ]
Product Name : E71 PRO + Free Bluetooth
This mobile works on operating frequency for GSM for 850/900/1800/1900 MHz and offers Dual SIM cards with Dual standby mode. It serves flat screen with QVGA display and 260K colors. Also supports expandable memory upto 2GB, FM, MP3 player, 1.3 MP camera, Bluetooth. Its keypad helps in easy Emailing and messaging. It also supports multi-language. It has build in motion-sensor and shaking function as well. Also features like flight mode and pitch shift. This handset comes with two batteries.
Category : GSM Handsets [ Read Buying guide ]
Brand : PRO
Price Range : Rs. 3,999


1 Local Stores


Hot Deals Store
NAVI MUMBAI, MAHARASHTRA,
INDIA - 400710

Rs. 3,999

Lowest Price Free Bluetooth worth Rs.1500
SMS/Email
Buy Now






Product Details and Features
Type Design Bar
Input Type

Mobile Phones are operated using QWERTY Keyboard (like Blackberry), Touchscreen (like the PDAs) and Keypad.



Qwerty Keypad


Display Display

The display is better known as the screen. It shows icons, messages & instructions and functions.



2.2", QVGA


Standard Battery Features Standard Battery Type

There are three types of batteries available in the market today: Nickel Metal Hydride (NiMH), Lithium Ion (Li-Ion) and Lithium Polymer. Lithium Ion and Lithium Polymer batteries are known to be superior in quality. Lithium Polymer is even slimmer (thinner) and lighter than the Li-Ion battery.



Lithium-ion
Standard Battery (mAh) 1500 mAh


Memory Phonebook
Call records
Card slot
Inbuilt Memory (MB/KB) 763 KB
Extendable Memory (Yes/No)

As the mobile phones have limited memory, phones have the provision to extend or increase the memory to save the data.



2GB
Extendable Memory Type

When the internal memory of the mobile phone gets full, the extendable memory helps in saving the data on a removable media like MMC, SD, microSD, MiniSD.



Transflash


Camera Features Mega Pixel

Resolution is made up of building blocks called pixels. A million pixels together are called a mega pixel. Its on the resolution, which is composed of elements sensitive to sunlight, that the image is created. Each of these elements registers one of the points (called pixel) that create the picture.



1.3 MP
Flash

This is an inbuilt light used at the time of taking a photograph from a camera mobile phone. There are two types flash - Photo Light and Flash.




Video Recorder

Many camera mobile phones let you record short clips of highly compressed, low-resolution video in VGA format (640 x 480).






Connectivity Options Bluetooth

Bluetooth is a short range wireless technology that connects electronic devices, including cell phones, printers, digital cameras or palm top computers. It is designed to exchange data at speeds up to 720 kbit/s and at ranges up to 10 metres.




USB Connector

A small connector on the mobile phone where a USB cable can be connected to transfer the data or images is known as USB connector.




GPRS

With General Packet Radio Service or GPRS you can be continuously connected to higher capacity Internet-based services. Just turn on, tune in, and download - whenever you like. GPRS is the perfect bearer for many kinds of applications: Multimedia Messaging, Imaging and Internet Browsing.




WAP Enabled

WAP refers to Wireless Application Protocol, which is a set of communication protocol standards used for accessing the Internet on mobile devices like phones, PDAs, etc. We have various versions of WAP available - 1.0, 1.1, 1.2, 1.2.1.






Multimedia Music Player
Music Format MP3
FM Radio
Games


Email and Messaging Instant Messaging

Instant messaging (IM) is a form of real-time direct text-based communication between two or more people using shared clients. The text is conveyed via devices connected over a network such as the Internet.IM allows effective and efficient communication, allowing immediate receipt of acknowledgment or reply.






Network Dual Band

Dual Band is a switch that allows you to switch between two transmissions that are adopted by Asian and European countries.






PIM Calendar

Yes




Scheduler
To-Do
Notes


Additional Features Flight Mode

Flight Mode option allows the user to switch off the mobile phone feature on his phone and use it only as a PDA or an mp3 player. This allows the user to use the PDA or mp3 function of their mobile phone in areas where they are not allowed to use their mobile phones like airplanes, etc.




Hands
1 Local Stores


Hot Deals Store
NAVI MUMBAI, MAHARASHTRA,
INDIA - 400710

Rs. 3,999

Lowest Price Free Bluetooth worth Rs.1500
SMS/Email
Buy Now






Product Details and Features
Type Design Bar
Input Type

Mobile Phones are operated using QWERTY Keyboard (like Blackberry), Touchscreen (like the PDAs) and Keypad.



Qwerty Keypad


Display Display

The display is better known as the screen. It shows icons, messages & instructions and functions.



2.2", QVGA


Standard Battery Features Standard Battery Type

There are three types of batteries available in the market today: Nickel Metal Hydride (NiMH), Lithium Ion (Li-Ion) and Lithium Polymer. Lithium Ion and Lithium Polymer batteries are known to be superior in quality. Lithium Polymer is even slimmer (thinner) and lighter than the Li-Ion battery.



Lithium-ion
Standard Battery (mAh) 1500 mAh


Memory Phonebook
Call records
Card slot
Inbuilt Memory (MB/KB) 763 KB
Extendable Memory (Yes/No)

As the mobile phones have limited memory, phones have the provision to extend or increase the memory to save the data.



2GB
Extendable Memory Type

When the internal memory of the mobile phone gets full, the extendable memory helps in saving the data on a removable media like MMC, SD, microSD, MiniSD.



Transflash


Camera Features Mega Pixel

Resolution is made up of building blocks called pixels. A million pixels together are called a mega pixel. Its on the resolution, which is composed of elements sensitive to sunlight, that the image is created. Each of these elements registers one of the points (called pixel) that create the picture.



1.3 MP
Flash

This is an inbuilt light used at the time of taking a photograph from a camera mobile phone. There are two types flash - Photo Light and Flash.




Video Recorder

Many camera mobile phones let you record short clips of highly compressed, low-resolution video in VGA format (640 x 480).






Connectivity Options Bluetooth

Bluetooth is a short range wireless technology that connects electronic devices, including cell phones, printers, digital cameras or palm top computers. It is designed to exchange data at speeds up to 720 kbit/s and at ranges up to 10 metres.




USB Connector

A small connector on the mobile phone where a USB cable can be connected to transfer the data or images is known as USB connector.




GPRS

With General Packet Radio Service or GPRS you can be continuously connected to higher capacity Internet-based services. Just turn on, tune in, and download - whenever you like. GPRS is the perfect bearer for many kinds of applications: Multimedia Messaging, Imaging and Internet Browsing.




WAP Enabled

WAP refers to Wireless Application Protocol, which is a set of communication protocol standards used for accessing the Internet on mobile devices like phones, PDAs, etc. We have various versions of WAP available - 1.0, 1.1, 1.2, 1.2.1.






Multimedia Music Player
Music Format MP3
FM Radio
Games


Email and Messaging Instant Messaging

Instant messaging (IM) is a form of real-time direct text-based communication between two or more people using shared clients. The text is conveyed via devices connected over a network such as the Internet.IM allows effective and efficient communication, allowing immediate receipt of acknowledgment or reply.






Network Dual Band

Dual Band is a switch that allows you to switch between two transmissions that are adopted by Asian and European countries.






PIM Calendar

Yes




Scheduler
To-Do
Notes


Additional Features Flight Mode

Flight Mode option allows the user to switch off the mobile phone feature on his phone and use it only as a PDA or an mp3 player. This allows the user to use the PDA or mp3 function of their mobile phone in areas where they are not allowed to use their mobile phones like airplanes, etc.




Handsfree Speaker
Internal Antenna
Currency Converter

Some Mobile phones provide you with an in-built currency convertor to calculate the equivalent value of money in another currency.




Real Time Clock
Alarm Clock
Predictive Text Input

This feature gives you the option of speeding up the process of entering text by using a built-in dictionary.




Shake Function
Dual Sim (GSM + GSM)


Voice Features Text to Voice


Sound Settings Ringtone Type Polyphonic
Specific Caller Tones
Internal Vibrating Alert


Colour Colour Options Black


Machine Dimensions Width (mm) 57
Depth (mm) 11
Length (mm) 114
Weight with Standard Battery (Grams) 120 gms


After Sales Service Warranty Period (Years) 6 Months



Disclaimer: We can not guarantee that the information on this page is 100% correct. [ Read More]


1 Local Stores


Hot Deals Store
NAVI MUMBAI, MAHARASHTRA,
INDIA - 400710

Rs. 3,999

Lowest Price Free Bluetooth worth Rs.1500
SMS/Email
Buy Now






Product Details and Features
Type Design Bar
Input Type

Mobile Phones are operated using QWERTY Keyboard (like Blackberry), Touchscreen (like the PDAs) and Keypad.



Qwerty Keypad


Display Display

The display is better known as the screen. It shows icons, messages & instructions and functions.



2.2", QVGA


Standard Battery Features Standard Battery Type

There are three types of batteries available in the market today: Nickel Metal Hydride (NiMH), Lithium Ion (Li-Ion) and Lithium Polymer. Lithium Ion and Lithium Polymer batteries are known to be superior in quality. Lithium Polymer is even slimmer (thinner) and lighter than the Li-Ion battery.



Lithium-ion
Standard Battery (mAh) 1500 mAh


Memory Phonebook
Call records
Card slot
Inbuilt Memory (MB/KB) 763 KB
Extendable Memory (Yes/No)

As the mobile phones have limited memory, phones have the provision to extend or increase the memory to save the data.



2GB
Extendable Memory Type

When the internal memory of the mobile phone gets full, the extendable memory helps in saving the data on a removable media like MMC, SD, microSD, MiniSD.



Transflash


Camera Features Mega Pixel

Resolution is made up of building blocks called pixels. A million pixels together are called a mega pixel. Its on the resolution, which is composed of elements sensitive to sunlight, that the image is created. Each of these elements registers one of the points (called pixel) that create the picture.



1.3 MP
Flash

This is an inbuilt light used at the time of taking a photograph from a camera mobile phone. There are two types flash - Photo Light and Flash.




Video Recorder

Many camera mobile phones let you record short clips of highly compressed, low-resolution video in VGA format (640 x 480).






Connectivity Options Bluetooth

Bluetooth is a short range wireless technology that connects electronic devices, including cell phones, printers, digital cameras or palm top computers. It is designed to exchange data at speeds up to 720 kbit/s and at ranges up to 10 metres.




USB Connector

A small connector on the mobile phone where a USB cable can be connected to transfer the data or images is known as USB connector.




GPRS

With General Packet Radio Service or GPRS you can be continuously connected to higher capacity Internet-based services. Just turn on, tune in, and download - whenever you like. GPRS is the perfect bearer for many kinds of applications: Multimedia Messaging, Imaging and Internet Browsing.




WAP Enabled

WAP refers to Wireless Application Protocol, which is a set of communication protocol standards used for accessing the Internet on mobile devices like phones, PDAs, etc. We have various versions of WAP available - 1.0, 1.1, 1.2, 1.2.1.






Multimedia Music Player
Music Format MP3
FM Radio
Games


Email and Messaging Instant Messaging

Instant messaging (IM) is a form of real-time direct text-based communication between two or more people using shared clients. The text is conveyed via devices connected over a network such as the Internet.IM allows effective and efficient communication, allowing immediate receipt of acknowledgment or reply.






Network Dual Band

Dual Band is a switch that allows you to switch between two transmissions that are adopted by Asian and European countries.






PIM Calendar

Yes




Scheduler
To-Do
Notes


Additional Features Flight Mode

Flight Mode option allows the user to switch off the mobile phone feature on his phone and use it only as a PDA or an mp3 player. This allows the user to use the pda or mp3 function of their mobile phone in areas where they are not allowed to use their mobile phones like airplanes, etc.




Handsfree Speaker
Internal Antenna
Currency Converter

Some Mobile phones provide you with an in-built currency convertor to calculate the equivalent value of money in another currency.




Real Time Clock
Alarm Clock
Predictive Text Input

This feature gives you the option of speeding up the process of entering text by using a built-in dictionary.




Shake Function
Dual Sim (GSM + GSM)


Voice Features Text to Voice


Sound Settings Ringtone Type Polyphonic
Specific Caller Tones
Internal Vibrating Alert


Colour Colour Options Black


Machine Dimensions Width (mm) 57
Depth (mm) 11
Length (mm) 114
Weight with Standard Battery (Grams) 120 gms


After Sales Service Warranty Period (Years) 6 Months



Disclaimer: We can not guarantee that the information on this page is 100% correct. [ Read More]

free Speaker
Internal Antenna
Currency Converter

Some Mobile phones provide you with an in-built currency convertor to calculate the equivalent value of money in another currency.




Real Time Clock
Alarm Clock
Predictive Text Input

This feature gives you the option of speeding up the process of entering text by using a built-in dictionary.




Shake Function
Dual Sim (GSM + GSM)


Voice Features Text to Voice


Sound Settings Ringtone Type Polyphonic
Specific Caller Tones
Internal Vibrating Alert


Colour Colour Options Black


Machine Dimensions Width (mm) 57
Depth (mm) 11
Length (mm) 114
Weight with Standard Battery (Grams) 120 gms


After Sales Service Warranty Period (Years) 6 Months

today also when i called ur customer service has given with same revert tht my phone will be delivered in 2 days...
I dnt know wht holding up at ur end...I had send my phone fr repair on 2 feb it may had reached at ur end in 2 or 3 days and now its 6th April still i haven't received it back and in between i had called so many times still i haven't got the positive response from u guys same old story every time tht i will get my phone in 2 days...
why u people are harrasing ur customer if u cant deliver the guds then why ur making fool of ur customer..I will wait for another 2 day then i will file a case againt naaptol in consumer court as i am in talk with consumer court regarding the same,even they must hc call U..hope this time u will listen to me give a positive response to me.
plz help me on the same

with regards
Anil Singh

Dear Sir/Madam

Last month i bought a BLACK BERRY HANDSET from Naaptol.Com after seeing an ad in newspaper. My Naaptol.com Order No. 230174 dtd. 16/03/2010. I got the product and a few days later i found that the Handset was not in satisfactory level, and its not working in out of MANIPAL. And not received acessories like battey, USB cable and warranty card. Because of this I suffered a lott. I complained a lot of times. Naaptol.com is a fraud firm and even they don’t have any email id. Only they have one STD no in which , when we are calling there is a recorded message and we are not able to contact them. Once I spoke with their Customer care executive in one STD No. they promised they will get back me soon.But they didn’t given any response. Since then I am trying to contact Naaptol.com Every customer of Naaptol.com is facing the same problem. I would like to request you to kindly take a action against the firm (i.e. Naaptol.com)
The STD No. which they given in the News Paper is -09323436148/09223536148. This firm is continously cheating the public with their fraud Advertisement and wrong products.

I want take a strict action against the firm so that they should rectify my problem immediately.


M.PRABHASHANKAR
SRI MAHAKALI KRIPA, H.NO. 141, ACHUTHA NAGAR, PARKALA, UDUPI-576107. MOBILE-9448888463, 9742393020[/QUOTE]

I am a victim of cheating and fraud by naaptol.com. I purchased a mobile Videocon V1750, Orderno. 260542, by online shopping from Naaptol.com in advance payment of Rs. 7990.00. on 29.03.2010. I received the shipment on 08.04.2010. When I opened the courier, I found that the seal of box is broken, all the inner components were opened and there were lots of marks on the mobile set. It was a used set and a 2 GB memory was missing. When I called at the given customer support number (9223516148), after several calls and lot and lot time keeping me in hold they told me that the will give me a ddress where I have to send the mobile set, and they will replace the set, but even after after, calling them for 5 times and investing my lot of time and energy I didnt received the address.
I request you to please do the needful to make my hard earned money get back with the return of this used mobile set.
Also suggest me how to nail Naaptol.com for this fraud.
Thanking you
with regards
Mahendra
9971797455

i have not received my order