hi,

I get one 5800 xpress mobile at last month, but battery is very too low.( only 2 hour backup comeup )

we want re-placement for the iteams.

this site(buy almost.com) says u can bid and buy products. but there r cheating u. how , just read the following .
1. after u register u ill buy bids for Rs 30 - 20/bid. u start bidding .with every bid u loose 30 rupies.
2.for each product minmum 100 bids per hour,
3.because there is no tme limit for the auction to end,as u can bid just before the bid lap time is over and time increases by 15 seconds for another person to bid.
4. they have very few ( maximum three) products per hour,so minimum 30 users are available per each product.
5. example- sony laptop is available for bidiing. u start bidding . u use ur bids (Bought for 20 or 30 rupies each) atleast 10 bids/hr . similarly another 30 persons using their bids. 30X10=300 bids/hr ,300X30 Rs each=9000. but as there is no time limit the auction can go up to 10 hrs (minimum) -that means 9000X10 hrs = 90,000. the actual cost of the laptop is 35,000Rs. that means 29 people are cheated.
6. as there is only 3 products per hour , all the registered users are competing for the those 3 products.
7. i am educating to the people for not fall for these triks and loose ur hard earned money.
8. just open the ste and observe , donot register u ill know.-18/05/10

Hi

My name is ketan tanna and I am journalist and i work as the feature editor of the free press journal

i purchased a Godrej water filter for rs 5000 from naptol on 16th may 2010. made full credit card payment

on 22nd May, the godrej delivery r guy called and told me in the morning that he would be coming at 6 pm

i somnehow managed and recahed the place at 5 just to be sure. then i i waited at the house where it had to be delivered ( where i am not staying) till 8/45 pm and then left

at 9 pm the person or the delivery boy shamelessly calls and tells me that he had work at "bombay side": and therefore he did not come at 6 pm

i asked him why he dint call, he said he was busy

is this customer care that the famous Godrej brand offers?

When i asked the person who was calling his supervisor's name, he just cut the phone

and yes, for the three hours that he did not come, i kept on calling a mobile number that he had called from when he had called in the morning unfortunately, the number was out of service in that time.

the person who was supposed to come gave his name as rahim or naeem and when i was his supervisor's name he disconnected.

the number that he called from while confirming the appointment was 9833222788

naaptol was not at all helpful ( complaint number is 122078). they said.. acccha... he did not come.... we will look into it.

shameful customer service from godrej/naaptol

buyers beware

regards

ketan
=============

Order number 395534
Godrej water purifier

Hi,
MY mother S.Santhi Lakshmi hda ordered a 16GB spy pen. As per my order no is 391479 (as per their record) AWB No: 58512269023 , M/S NAAPTOL ON LINE SHOPPING PRIVATE LIMITED, 18,building no.2, sector1, Millenium Business Park,Mahape, Navi Mumbai-400710, have sent a '' Spy Pen"16 GB to me through Blue Dart courrier on 19-5-2010. When I opened the parcel, the material sent there in is not given how to use the spy pen and also no warranty card is given to me. SO, this company has intentionally cheated me and also other public by giving mis leading ads. in local news papers at Vijayawada, for a wrongful gain. No contact no. on their above address andno customor care address given by them is also spurious since it bounced when sent by me. So, I requuest the competent authorities to register this complaint and prosecute the culprits for which I can adduce documentary evidence if called for.My mail is narayanansg@gmail.com

Dear Sir,

I placed an order with naaptol on 28th Mrach for hamper of Hyderbadi pearls 100 pices on telephone vide order no 258124 &i was told if i make payment by creidt card i will get one watch as a gift along with my order. I recived my order on 9th April 2010 0n opening i found the plastics box was broken all the sets of bengals in no 4 sets were of the small size one set of two bengalswas not in prpoer finish seems to be broken ,one set of ear rins was broken &other has no provison of hanging in ears more over my gift watch was not there.
On my repated calls at customer care i was not given any satisfactory reply only saying we are sorry we will forward your complaint our updates are not done you will get ur watch in one week.They have all calls recorded i called on 10th , 15th,21ist,24th,27th, along with this i have mailed to them 7 till today i am repating the mails no reply is ther even i told them we are spending money on std calls &u say sorry who will pay charges for this .Again i mailed in may talked on phone inthe month of may continusoly once i was told to send the defictive pices to there dealer so i speed post the parcel to there dealer asking bfor the gift also.on 27/04vide speedpost no ED898100170in &told them it is recived by him on 29th April but they replied we have no updates for this .
Again in May i called up & told u can have the no from me to see on line the status of my product delivered. No action has been still taken by them inspite of my saying them in letter dated27th April that i will go to consumer court no reply is there . It seems they are not aware of the court that they can take some action.Sir u are please requested to look into the matter as what to do with these people two months has passed we have not recived our goods as well as watch &we are being harrsedby them more over our money is wastedin calling them they should be sevrliy fine for this type of behaviour towrads their customers. we feel customer is God as we get our meals from him.
Thanking u
kamal kumar banga
Mob No 981151002
Email kamal.banga@gmail.com

Respected sir, so many times I had lodge compaint against damages SD card 2 GB which was free with TCL DV 710received from you on payment of Rs 4100/ . vide Order No; 271020 .

iN THIS CONNECTION YOU ARE REQUESTED TO SENT NEW SD CARD 2 GB AS SOOM AS POSSIBLE.

SO THAT I REMAIN YOU PERMANENT CUSTOMER.


THANKING YOU.


YOURS FAITHFULLY

VIKEY BHAN
S/O SH J N BHAN
C/O RAMAN SLATHIA
H NO 2 NEAR WATER TANKIES , RAJPURA
OPPOSITE GUPTA KARYANA STORE

MOBILE NO: 94691-60804

SUBJECT : DEFECTIVE PIECE SUPPLIED OF BOSS ePHONE 3300 VIDE ORDER NO : 422688 DATED 25/5/2010

I HAD BOOKED AN ePHONE OF BOSS COMPANY MODEL ePHONE 3300 ONLINE. I WAS SUPPLIED A PACKAGE ON 26/5/2010 FOR WHICH I HAD PAID RS 3999 + RS 200, TOTAL RS 4200 FOR THIS PACKET. FOLLOWING SERIOUS COMPLAINTS WERE FOUND WHEN I OPENED THE PACKET.THIS IS TO INFORM YOU THAT I HAVE BEEN SUPPLIED A FULLY DEFECTIVE PIECE OF ePHONE 3300 VIDE ORDER NO 422688.

BELOW ARE THE SERIOUS COMPLAINTS FOR THIS PHONE AND IT HAD BEEN ALREADY BROUGHT TO THE NOTICE OF YOUR CUSTOMER CARE EXECUTIVE MR JITENDRA ON DATED 26/5/2010.

1.PHONE IS SHOWING THE ERROR MESSAGE ABOUT THE BATTERY ONLY WITHIN FEW MINUTES OF CHARGING AND EVEN AFTER KEEPING IT FOR LONG TIME THE BATTERY IS NOT GETTING CHARGED EVEN 25% OF THE TOTAL.

2.THE GUARANTEE CARD RECEIVED IN THE PACKET SHOWS THE DATE OF PURCHASE OF JAN 2010. WHILE I HAVE PURCHASED THIS PHONE ON 25/5/2010 AND WAS DELIVERED TO ME ON 26/5/2010.IT CLEARLY SHOWS THAT THE PHONE YOU HAVE SUPPLIED ME IS 5 MONTHS OLD PURCHASE FOR WHICH GUARANTEE PERIOD WILL BE EXPIRED WITHIN ONE MONTH OF MY PURCHASE.

3.AS DEFINED AS AN ePHONE, NONE OF THE INTERNET BASED FUNCTIONS ARE WORKING.

4.AS DEFINED AS A DUAL PHONE, THE SECOND SIM CARD SLOT IS NOT WORKING AT ALL.

THIS IS A VERY SERIOUS MATTER AS WE PAID THE FULL VALUE OF OUR PRODUCT AND WE GOT A DEFECTIVE PIECE.

WE NOW REQUEST YOU TO REFUND US THE FULL AMOUNT OF THE PRODUCT OR WE WILL BE FORCE TO TAKE SERIOUS LEGAL ACTIONS TO RECOVER THE AMOUNT WE PAID FOR OUR PRODUCT.

IF WE DO NOT GET OUR REFUND BACK OR ANY REPLY IN WRITING WITHIN THE PERIOD OF 2 DAYS, WE WILL BE FORCED TO GO FOR COMPLAINT WITH CONSUMER PROTECTION COUNCILL AND WILL NOT RESPONSIBLE FOR ANY CONSEQUENCIES THERE AFTER.

THANKS & REGRADS


AAKASH BHATIA (Freelance Press Reporter / Member - Consumer councill of Ahmedabad)

C 162, SARVODAYANAGAR PART 3, GHATLODIA
AHMEDABAD - 380 061, GUJARAT , INDIA

PHONE : +91-79- 65219660 / 27604364
MOBILE : ( 0 ) 9427060954
E MAIL : aakash18@hotmail.com

I would like to state that I have given one order vide order no.314415 Dtd 17/04/2010, against which I received the product but which is not as per specification given in the offer. I received the product which capacity is 4 GB but as per offer it was 8 GB.

As discuss with the customer care Mr.Surendra Singh they told to return the product as per the address conveyed by SMS i.e adity infotech ,hyderabad , now I have already send the product by courier and their details has been conveyed by mail like POD copy AWB no.- E22648932 first flight courier.

After repetitve followup still i coudnot get my product ,kindly help me

santosh kumar
+91-9933312835

I have recieved adefective mobile{aqua x6 dual sim
mobile] from your company i have lodged many complaints through phone and email but no result .as per yoursuggetion we want to sent back this through, t&t homeshop so sent a person to collect it please change the set or pay the money asearly as possible at the given address.
B486 pts colony malviya nagar newdelhi -110017
order no 53975
ph no-09811299954

i have buying naaptol.com shopping my order no is 380367. i have delavery 2905-2010 then no working for cemera is 5 bettriies change but no working.

my mane is srinivas .My order no is 450820 . my mobile mane is A9. There is no bluetooth and no video recorder and no networks are not supported any to internet . i should want to return the mobile. i need to get money back.

I purchage a mobile from naaptol but mobile hand set is not proper way in this battry charger not fixed in hand set and ear phone is not moblie box very different order hand set and recvied hand set this is frrod work and not coustmor satisfation. I want if my ear phone and proper phone charger send me quick both itemsin my address
my address is:- DEVENDRA KUMAR
parliament house annexe,
lok sabha secretariat, disitribution branch,
New Delhi-110001

shrimaan ji many naaptol marketing say ek phone online order kiya tha jismay unhanay item kuch or dikha kar item kuch or bhajha or uskay bad unhanay moblie ka charger bhi proper nahi bhajha or ear phone bhi nahi bhajha mara order no.401116 or product name:-Blackcherry BL7000, product Id:- 730802, order Id:- 379903, order amount:-3100.00 but uskay bad unhonay ya product Rs$4200.00 may diya ab unka kay ho sakta hai kirpaya mujha is bara may kay help mil sakti hai kirpaya mujha bataya. mara ph. no. 9958235508 hai or unkay khilap kay ho sakta hai

Please refer Naaptol order no 360102. I order one tri sim mobile from Naaptol.com, model number Boss Touch Screen CDMA + GSM Mobile - 633. It was delivered to me on 10th of May 2010. My problems with Boss Mobile and Naaptol are as following:
1. I realised that the product I received is missing accessories. I was also told that I will receive a free wrist watch if I pay using my credit card. I complaint about the same and my complaint number is 116388. I have not received anything till now inspite of repeated follow ups. I was also asked to pay for the accessories.
2. The battery provided is a single battery along with phone. The battery backup is much low as promised or claimed in the product manual. I companied about the same on customer care number and also by email. No Resolution. They are denying replacing the battery. The product is under six month’s warranty.
3. The customer care number of Boss Mobile, published on the website of Boss mobile 09223516148 connects me to the customer care of Naaptol.com. This suggests me that both the companies are same.
4. The accessories claimed on the naaptol.com website as a free gift are standard accessories of the mobile which are also generally provided by other companies. Hence claiming them as a free gift along with mobile is itself a case of fraud and an attempt to misguide the customers.

yesterday I got my order spy pen video camera.only i get spy pen and USb cable .I donot know how to use it.i made a complain near naptol customer care.they tell me they'll send user manual and CD within 24 hours.pl take action against my complain.