I ordered Samsung galaxy s duos on 23-12-2012 on timtara . order no is 10374528. (Amount Paid: 14590.00)
I had planned to give it as birthday gift to my father. They didn't deliver within that time.
So I cancelled the order on 09-01-2013 through customer care and also sent mail to them.
They didn't reply to my mail. Since 3 weeks its showing same status "Awaiting shipment" even after cancellation also.
Whenever I call Customer care they are telling like within 2 - 3 days will be refunded.
They are playing with me. Some times customer care executive disconnecting my call while talking.
Please help me to recover my money.

I have also attached order details.

Timtara.com not refunding my money after cancellation of the order-timtara_order_10374528.jpg


Timtara address:

Concerned persons:
arindam bose (abose@timtara.com)
nisha(nisha@timtara.com
Kangan Magon(kangan@timtara.com)
payal(payal@timtara.com)
Bharat(bharat@infosecure.co.in)


Corporate Head Office
Infosecure Consulting Pvt. Ltd.
B-26 Second Floor, Sector 8
Noida
Uttar Pradesh -201301
India




Thanks & Regards,
Gururaj Kallur
Mob: 9845227154
Mail id: gskallur@gmail.com