I ordered Samsung galaxy s duos on 23-12-2012 on timtara . order no is 10374528. (Amount Paid: 14590.00)
I had planned to give it as birthday gift to my father. They didn't deliver within that time.
So I cancelled the order on 09-01-2013 through customer care and also sent mail to them.
They didn't reply to my mail. Since 3 weeks its showing same status "Awaiting shipment" even after cancellation also.
Whenever I call Customer care they are telling like within 2 - 3 days will be refunded.
They are playing with me. Some times customer care executive disconnecting my call while talking.
Please help me to recover my money.
I have also attached order details.
arindam bose (email@example.com)
Corporate Head Office
Infosecure Consulting Pvt. Ltd.
B-26 Second Floor, Sector 8
Uttar Pradesh -201301
Thanks & Regards,
Mail id: firstname.lastname@example.org