Dear DTDC Customer Care
I made a courier through DTDC company on 11 OCT 2012.
Assignment number is :
awb no.: V09334359 reference no.:
Location date time status
Shahjahanpur - uttarpradesh booking date time
thrusday, oct 11, 2012, 01:30 pm
destination & expected delievery date & time give by DTDC:
Bharuch (Surat) status date time
Saturday, oct 13, 2012
I have taken DTDC Plus service for next business day delivery by paying extra charge (Rs. 350) but document not delivered until now. Shipment no: V09334359 has booked on 11th october 2012 from shahjahanpur (uttarpradesh) & suppose to deliver on 13th of oct 2012 at bharuch (surat). But still that is not delivered at bharuch (surat). Customer service not picked up my call. Its very urgent for me. I track the shipment online, there showing consigment booked in National Green service but i paid for DTDC Plus Service & DTDC franchises committed that document will deleiver on 13th oct 2012.
DTDC franchises address - Sadar Bazar, Near L.I.C, Shahjahanpur U.P. Contact Person Rajeev Shukla (09415070523).
So i request you to please look out the matter in very urgent way & provide me refund for deleivery not on time.
Thanks with Regards,
Rajeev Kumar Singh