respected sir,
i buyed a mobile phone worth Rs 4000 from online
shopping site called home shop 18 and i found it to be a used one and
defected one. I complaint them about this so they gave me an address
to return the product to but they did not told about the refund and
now either my query is not getting registered or they are not
responding about refund also they dont have any customer care number.
Please tell what to do now. I think they are playing fraud game and
cheating customers because i saw many other customers on net who have
lodged complaint against them and saying them a bunch of cheaters and
liars
thank you


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