Similar experience for me. I have ordered an MP3 Player and I have received it. Also it is very very Old item. I have to check and see whether it is working . But never get cheated by online products. what they show is not what then given. The product was in a totally teared cover.
I had Ordered for Foot Air Pump + 25 Pcs Hobby tool kit on Rediff Shopping Vide Order No.5397621 on 28.05.09 and the delivery of same was made on 5th June but I was away in Ahmedabad & package was received by my wife who too followed me to Ahmedabad for Holidays.On return by June end I got the first opportunity to use the product at month end and in very first use due to inferior quality of manufacturing the foot-air pump tilted to a side on its hinges and the rubber footer came off.I immediately brought it to the notice of Rediff Shopping who promptly washed off their hands saying that any quality or product problem can be resolved within 15 days from delivery date and hence expressed regrets.I wrote to them a couple of times more trying to make them aware that due to vacation period and being away from Delhi I did not even have a chance to look at the product let alone use it till after my return but each time they only expressed regrets and inability to assist.Finally in one mail they gave me the contact no. of Mr.Angad at Ojjas (9967888522 ) who took me for a ride for more than a fortnight and on relentless follow up finally I got a regret mail from their office without assigning any reason.Oh one more thing not just the foot air pump,the hobby tool kit is also a crap where I found to my horror that the + type screw driver broke off at slightest pressure.
It is evident that Ojjas which is being shown in rediff shopping as having 95% Customer rating is an agency set up to cheat Online shoppers.Also it seems that they themselves don't give guarantee of quality of the products they supply.I had tried to contact Ojjas by locating them in google search and on gentleman who took the call excused himself saying he was just a supplier and I need to follow up with rediff.
Please Help me in bringing both Ojjas and Rediff in the dock for cheating.I have already posted on Ojjas's rating on rediff shopping site but we need to try and prevent them from large scale cheatings.