I recently ordered a chain from snapdeal.com and received it this morning and when we opened it we seen that the package weight was 400 grams and when the chain more than 300 grams, I called Customer Care of snapdeal and the response i got was that they cant do anything about as te dimensions are mentioned. I told him that the dimensions are mentioned but not the weight and this product is completely not satisfactory and the return policy should be applicable and he said he cant do anything about it. Please help me with the same. I also asked them to replace a product for the same value and they still said nothing can be done.
The order number is 668266146 and buyer's reference number is P20601574333 on snapdeal. Please help me out as this can happen to anyone from any online shopping.