Dear Megha,

Regret the inconvenience caused to you. This is not the quality of service that we aim to provide.May I request you to kindly provide your Yatra reference number or email me your details at abhay.nath@yatra.com

Regards

Abhay Nath

Originally Posted by megha16dec

I have booked a Jetlite ticket from Yatra.com. Have received the confirmation mail. Just after 15 min of booking, Yatra.com representative call and says that the price of the flight booked has been increased. They say that the tickets has not been confirmed. They say that if I want the confirmed ticket, I have to pay the difference.
When I checked with Jetlite, they told that the PNR number mentioned in the confirmation mail is invalid. No booking was found related to that. They asked me to check with Yatra.com.
When I became vehement with Yatra.com, they say that they are trying to adjust the same flight on same price. Every time they give a new excuse and have passed 15 days. And after 15 days, they say take your money back. Similar time/location flights' prices have soared to new heights by then. Till date no money is received yet and I had to book flight at raised price with different carrier.
Yatra.com has cheated with me and now I want my money, difference of new flight booked and the harrassement charges reimbursed.

Hi,
I have booked ticket and have cancelled the same but i have not recieved the amount yet. so i need ur help in the same case, pls gimme a call.

thanks,
Mudasir Ahmad

Dear Mudasir,

We apologize for the delayed response to your post. Our concerned team is looking into your query & would need some time to address it. Request your patience in the interim.

Best Regards,

Team Yatra.com

Dear Mudasir,
Our team tried contacing you, but were unable to reach you. We have sent you an e-mail in regards to the above query. Would request you to please check & respond to the same so we can assist you further.
Best Regards
Team Yatra.com

Dear Mudasir,
Greetings of the day from yatra.com !!

We have processed refund to your account under yatra reference 98BFNE & EK1FNE dated 5th May, 2011. On a Debit card transaction bank takes 8-10 working days to update the credit. We hope the amount has reflected in your account.

Best Regards
Yatra Care