I had tried booking 2 tickets on 24th Dec 2009, it failed 5times and each time money was deducted from my account.
i had tried 3 times with credit card & 2 times with debit card online account.
PVR cinemas has not even responded to my mail yet.

I booked two tickets of "Three Idiots" on 24 Dec 2009 at PVR Priya, Delhi. The transaction got failed stating the the money will be refunded within 48 hours. It has been more than two weeks but I still don't see any respective credit in my bank account.

I already sent mail to pvrsupport@pvrcinemas.com with the screenshot of my bank statement with a couple of followup mails too but still they are ignoring my mails.I also called on their Customer care but I was put on hold for more than 40 Mins, is this the kind of service they are expected to give?? They take a couple of seconds to debit your bank account in-spite of being a failed transaction but when it comes to refunds they don't hear to the consumers by any mode.

I already lost much of my time and energy in following up for my money, I hope this is the right platform to get the compensation/refunds

The Transaction ID was- 000134348237

Regards,
Abhash Tiwari
+919999641844
abhas.tiwari2003@gmail.com

I have booked 3 tickets for PVR Mahagun ,Vaishali, Ghaziabad on 11th October 2010.

Here are the reference details:

CCA101008936-Avenues India Ltd/Reference # 1011130812/dated 11 Oct 2010.

I had booked the tickets through HDFC Net Banking gateway. An amount of Rs. 345/- was deducted from my bank. It was confirmed that the tickets were not booked and the amount would be refunded to my bank, even on 3rd day I don’t see any credit in my bank.

I had booked 2 tickets for PVR -Oberoi, Mumbai on 20th April'2012.

Here are the reference details:

Bank reference no :-0004105440 (kotak Mahindra)

I had booked the tickets through KOTAK Net Banking gateway. An amount of Rs. 500/- was deducted from my bank. It was confirmed that the tickets were not booked and the amount would be refunded to my bank, even on 5th day I don’t see any credit in my bank. Their customer service support, never answers the call. Pathetic service offered.

I already lost much of my time and energy in following up for my money, I hope this is the right platform to get the compensation/ref

Dear Bharat,

In cases of tickets not booked, merchant does take few days to refund the amount back to customer's a/c, we trust the amount has already been credited to your account, please check.



Regards,
Kotak Support Team

I booked 2 tickets for a show in PVR-Phoenix by using my ATM cum Debit card on 6th May.They wrongly eneterd the amount as 5600.I saw it and immediately asked them to refund the money to my account. After 4 days the money has still not been credited. They do not respond on their customer care numbers either.I am contemplating filing a criminal complaint of cheating alongwith a complaint in customer care forum.

Hi,

I have made an online booking from PVR web site using my credit card. Transaction was successfull and money was deducted from my card but your site says there is some problem with the transaction and i could not get the tickets.
My current location is Gurgaon and this booking was for Gurgaon MGF for Rs 810.

I have confirmed from Axis bank Customer care and they said transcation is successful.
I could not find any details in my booking history as well.

Could you please invenstigate this issue and revert back my money.

regards,
Vivek
9818057775

I was booking tickets online through the PVR website for movie 'Gangs of wasseypur' for 23rd june 2012 at PVR Priya, New Delhi. However due to failed transaction, Rs.1485 got debited from my

bank account and tickets were not booked. The ccavenue confirmation page just freezed. Neither i recieved any confirmation about tickets through email nor any sms about my booking. the ref no.

for my SBI bank transaction CCA12FDIF493IGB2657603 TRANSFER TO 30993845637 AVENUES INDIA PRIVATE. I mailed the details to pvrsupport@pvrcinemas.com and

feedback@pvrcinemas.com and also attached the bank account statement for the same.

Haven't got any response from PVR and also they do not pick the calls on 01244708080.

Either refund the money or else confirm the booking status atleast.


Eshan Sharma


esh15sharma@gmail.com


mobile no. 9953182031

PVR Transaction failed

On booking tickets online through the PVR website for movie 'Gangs of wasseypur' for 23rd june 2012 at PVR Plaza, New Delhi, due to failed transaction, Rs.2,205 got debited from my

credit card and tickets were not booked. I haven't recieved any confirmation about tickets through email nor any sms about my booking. Howevre my credit card shows the money as being deducted.

The seats that I was trying to book are still unalloted.

The customer contact number is shit, as no one picks it up.


Rohan Ranjan


rohan.ranjan@yahoo.com

on 13th July 2012 i tried to book 3 movie tickets through PVR online booking site ...booking got failed but money got debited from my account .. Now i dont have any idea where to contact as nobody picks there customer care number and have send mails to them but got no reply


Help me
Pratima

Dear Sir,

Please note that I tried book two tickets on 21.07.2012 for the movie
Ustad Hotel at Mahagun Metro Mall, Vaishali, Ghaziabad showing on
22.07.2012 (5.20 pm) through my mobile phone using my credit card on your tel.
no. 08800900009. During the process I was issued IVR One Time
Password (IOTP) No.354749. After completing the process I got a
message from my banker debiting Rs.330/- for two tickets and the
transaction ref No. is PVR IVR74678722205070230561400. I visited with
my family for watching the movie on 22nd at the scheduled time (5.20
pm show)and I was told by the people at ticket counter that no ticket
has been booked from my mobile No.9650013618 and they are not aware
about any transaction details of my ICICI Bank credit card from which
I booked tickets. They said my money will be credited back to my
account within 48 hours but till date it hasnt been credited back in
my credit card.

I requested them to issue fresh tickets but I was told by them that
the theater is housefull. Please note that I had to waste my time and
fuel with great disappointment which was not any fault of mine.

I have already sent this mail twice to your ID feedback@pvrcinemas.com but
till date I have not received any response from them.

Your immediate action in this regard is highly appreciated.

Thanks

U.K. Nair
Mob.9650013618/9891182289
my e-mail ID is unair@sify.com.

Mail them at pvrsupport@pvrcinemas.com regarding this problem. I also attached the account statement. Got a reply from them and money was refunded in 10 days.
Yes their customer service is pathetic ! No one picks the call. Hope others too have got the refund .

Eshan

I booked ticket from Intel Appup application and the money from my credit card was debited but no tickets issued.
Transaction Ref. no. 28901007609
Date: 12/10/12
Rs. 587
Transaction Desc: PVR APPUP GURGAON IN

I request to refund money. Mob. 9850974494