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Buytheprice item not received order id BTPPJ0JP

This is a discussion on Buytheprice item not received order id BTPPJ0JP within the Online Shopping forums, part of the Internet Services category; I've paid 10259 rupees in buytheprice on 27th june. Shows item dispatched on 29th, and today is 10 july. Item ...

  1. #1
    atlin is offline Junior Member
    Join Date
    Jun 2012
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    12

    Default Buytheprice item not received order id BTPPJ0JP

    I've paid 10259 rupees in buytheprice on 27th june. Shows item dispatched on 29th, and today is 10 july. Item not received yet. Sent a lot of mails. Nobody gives a proper response. Courier partner FirstFlight is also irresponsible. Their tracking page doesn't shows any details other than, "item returned, party not available". Followed up with regional office in kerala. They says that the item hasn't even reached the regional office so that they can deliver it. Without reaching the regional office how can it be returned? If it was sent to kerala, where is the tracking details? Asked this much questios to them. Their reply was that they will only inform the details to sender. Please dont buy anything from this site. Try some better sites. Don't waste your money, time. Such a crap service. My contact number is 09846674204. My email id is atlinantony@gmail.com

  2. #2
    atlin is offline Junior Member
    Join Date
    Jun 2012
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    Default

    Got a proper response. Mrs. Jyotsna contacted me from buytheprice customer service. Informed me that, the courier people returned the item back today. Apologized and assured that it wil be resent through DTDC. Now everything is on the track. Expecting a positive ending.

  3. #3
    buytheprice_com is offline Junior Member
    Join Date
    May 2012
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    7

    Default

    Hello Atlin,

    Greetings from Buytheprice.com.

    As intimated to you, the order was delayed as First Flight opted by you while making the payment, did not provide service to your location. Although, as per the updates, we are re-dispatching the order through an alternate logistic partner DTDC and it will reach you soon.

    Have a great day.

    Yours happily
    Buytheprice team

  4. #4
    atlin is offline Junior Member
    Join Date
    Jun 2012
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    12

    Angry

    Really happy about your service again..!!! i selected first flight only because it was the only partner given in your website. OK... let it be my mistake. Refer to your reply on 10th July, you said you've shipped the item through DTDC and will reach reach me by 14th July (Saturday). Yesterday i got a call from Nadira, (your customer care executive), saying that DTDC neglected my shipment as my location is not their service area. Keep in mind, before shipping you only confirmed with DTDC, that my location is their service area. And i used to get a lot of couriers through DTDC and First Flight. Now she says the my order has been shipped through BLUEDART and will be delivered on 17th July. So simply we can say it will take 20 days to get an order delivered to my "NON-SERVICE AREA" if purchased from your site. I really appreciate the service.

 

 

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