I had ordered a Sony Experia P mobile from TimTara. I have placed the order on 8th June 2012 , but still no update on delivery of the item. When I contacted Timtara customer support , they always give the same reply that item will shipped in 4-6 working days. But still have not received my order. Could you help me in getting the product delivered or at least refund of the money I have paid.

My order details are as follows:
Order #10268818
email: nksameerali@gmail.com

Order Status: Awaiting Shipment
Order Date: 08-06-2012 @ 6:40 PM
Order Recipient: Sameer Ali N
Order Total: Rs. 20,459 INR


The committed delivery Time was 10-20 working days from the order date. Till date neither the product is delivered nor there is any proper response from the support team.

I need to cancel the order and the amount to be credited back to my account.