Hi,
I had placed order for the pendants of gold for my mangalsutra, however the same design was produced in smaller size. Also they did not inform this while placing order. Its been three months they havent delivered my order. Also they are not giving what i have ordered for. I am very dissapointed since already paid 80% of the amount and they are using my money. Also I have no option since they would not return entire money.
Please Help since i want to file a complaint against them.
Laxmi Katare
9371110320

Myself Poonam Singh have got nearly 700 gms of silver coin of tanishq which they used to give with hp products. When i went to tanishq store to exchange these silver coin and in return get another jwellery ,they openly refused to take themstating that they only sell gold and silver and they dont buy them.I also have all the certificate of authenticity.But all the tanishq store flatly refuse to accept them. Pls look into the matter and resolve the issue as soon as possible

Contact no. 9717681599
email id: voldemort00@gmail.com

I have purchased bangle from Tanishq by giving 24 carat gold coins (purity 23.9 and 23.8). They deducted 8% from my exchange coins saying that gold is not 24 carat. Is is okay to deduct so much. Kindly advice. Their making charges is also very high ie 484 rs per grams. They are checking purity on karatmeter. One side of coin was showing 23.5 and other side of coin 23.8

Originally Posted by crgirap@rediffmail.com

I have purchased bangle from Tanishq by giving 24 carat gold coins (purity 23.9 and 23.8). They deducted 8% from my exchange coins saying that gold is not 24 carat. Is is okay to deduct so much. Kindly advice. Their making charges is also very high ie 484 rs per grams. They are checking purity on karatmeter. One side of coin was showing 23.5 and other side of coin 23.8

The karat meter used at Tanishq is flawed because they keep a tolerance which is very high. even if you give them a pure 24 karat gold coin it will always show a percentage less because that is the tolerance that they have kept in the machine to ensure they make some more money on old gold purchases.
I have measured their own gold jewelery which was certified as 22 carat without telling them the make and it showed 21.2.

Hello,

This is regarding making charges of Tanishq Rajouri Garden main market Delhi they are charging 12% of making charges i don't no why they are charging so much and at the time of buy they don't tell you how much r they charging for the making and when you end up paying then you will realized that actually they are making you fool the their sugary talk.

I want to complain against them i exchange my gold with them they were saying they will give me 100% return because my gold was from their store but they did not give me full price they said we are giving you less because when we clean the gold we get less that's we are giving you less it was less but when i went home and check the money was actually very less what they said.

can someone help me to complain against them, where i can complain who will help me.

Thanks