Compalint have logged a long time back but not received a single time from Maninagar Branch or customer care. Every time complain receive only & no any person gave feedback after continous complained. It is worst service department from your company. Only sales is not important to stand in market. You must give to feedback / service to all customers - this is most important. I am leaving near industrial area, & thats why i am purchasing your product but can't get benifit till now. My family's health is dependent on the purity of water, which you can't give us. My huymble requst to you If not able to serviced it please send back your product. After purchasing your product I am confusing a lot rather i have to throw your product or purchase second time another branded water purifier. Hope You better understand my problem & expecting i am not wasting my time after register the complain on net.
Name Patel mohdhanif Gulam Bhai
mob- 09276805805
Add-- 16 & 17 Gali No- 11 Qutub nagar Opp. Saiyedwady,
Isanpur - Vatva Road,
Vatva, Ahmedabad -382440

Dear Team

I bought Hindustan Lever's Pure it last Year back. There is a battery kit
that purifies the water. The drinking water in our area is very bad that's
why I installed Pure it. When I asked about the battery after
its life expired, they said that they replace the same in 72 hrs maximum. But till now I didnot recieve any service from ur side.I call twice to the customer care they generate order ID ever time IS10/CDG2352-6598 ( 24 july 2010) IS10/CDG2352-6401( 16 july 2010) but didnot take any action.If you are not able to supply the kit and providing the service than Plz stop selling the product and bluffing the consumer. Now Iam totally lost my confidence from ur product and services I can never expect that such a big organization has such a bad service facility. Now I will not suggest any body to take Purit

Thanx for such a good experience

model no.rpb0500838856
Name-Anu singh
address- 718 B1 Rathpur colony pinjore Haryana
Mob no. 09315551528

In case you are not getting proper service as per mentioned/promised then send a written notice via registered post to the CMD of HUL, mention all the details in it, attach photocopy of all the supporting document and ask them for the proper solution/refund within the mentioned time in the notice.

Wait for their response and revert us back.

For notice reference Visit: Notice before filing consumer complaint

Note: Keep all the copy of Complaint, Notice and the registered post slip, this may help you if you need to knock the consumer forum.

Pure-IT is a So So Product, Just Like Simple Traditional Purifier, after sale service is pathetic with a team of Idiots,
(Vishal Vyas-7879460004)

As mentioned above.

Complaint have logged a long time back ( 30 may ) for replacement of Germ kill kit but not received a single time response from your customer care . Every time complain receive only & no any person gave feedback after continuous complained. It is worst service department from your company. Only sales is not important to stand in market. You must give to feedback / service to all customers - this is most important. . My family's health is dependent on the purity of water, which you can't give us. My humbly request to you If not able to serviced it please send back your product. After purchasing your product I am confusing a lot rather i have to throw your product or purchase second time another branded water purifier. Hope You better understand my problem & expecting i am not wasting my time after register the complain on net.
Thanks for such a good experience
Name -Abhishek Raj
mob& costumer ID - 09953697909
Add--F-104 ,DDA Flat ,Bindapur PKT-3 ,Near Dwarka Sec-1