Anil Kumar Agrawal
Jamnagar gujrat
9825323866, 9998512622.

Fraud transfer of 43,900/- in ICICI BANK
________________________________________
Dear Sir,

Sub: Request to enquire – unlawful withdrawal of 43900/-amount from My account – ICICI Bank – Boiser – Reg.,

I am Anil Kumar Agrawal, my account no. - 006301001807 at ICICI Bank,branch Boiser. I open a my account 2000, Till date

As per policy of my company I opened account with ICICI Bank, having facilities of Internet Banking. Normally each and every transaction is being informed to me to my mobile bearing No. 9998512622 by way of SMS and the same also will be communicated to my E-mail I.D ie., anilagarwal1123@rediffmail.com.The Bank provides password for internet Bankin in a secured way at the residence of customer by verifying legitimate details of the customer. Normally if any one wants to operate Internet Banking, firstly he has to provide the Customer ID & Customer Identity password for opening the account, after that for doing any transaction he has to enter transaction password and furnish the number of details as required by the bank. The data fed as is called for(Grid Numbers). I use the net banking facility very sparingly and only in an emergency while booking Railway tickets through IRCTC or making Airtel Bill payments. And I strictly follow all safety instructions devised by the bank from time to time.


As per my account an amount of Rs. 43918.00/- was lying credit in my account as on 29.08.2009. I replied them that I never made any money transfer online from my account, then they informed to check my account at once and they asked all my personnel details then they informed that they registered a complaint form by giving a SR number as 117832108 to me and thereafter asked me to give complaint to customer care, then I also did the same immediate then they re enter the details and said to me you money will come back to your account . Thereafter I went to ICICI Bank, Jamnagar on 04.09.2009 , and requested to verify my account by informing the call details received form Mumbai, then who verified my account by informed that there is an amount of Rs, 43900/- was transferred from my account online, and at my request they also issued a statement of account of my account. Thereupon, when I requested them to give the information with regard to which account the amount was transferred from my account, he was very much reluctant to give such information to me even though he noticed that there is an offence took place. In spite of several requests the branch manager couldn’t provide the information to me with regard to unlawful money transfer from my account having full knowledge and information with him intentionally.

. In this case there is no such information to me. Further the bank people will get ratification over phone immediately on such a huge transaction. I apprehend that this unlawful withdrawal was made by the Bank people only since they got knowledge of operation of accounts, and further the Branch Manager at Boiser branch didn’t furnish any details in spite of my request to him. Inspite of my immediate request the Bank also didn’t withhold the operation of account to which the money was transferred from my account. There is a clear latches and unlawful intention on the Bank side to get illegal gain by withdrawing my accounts. The Bank has got all the information with regard to operation of each and every transaction, but they intentionally suppressing the fact without informing the details to me even though I am the customer to them and being sustained huge loss. The ICICI Bank Manager not providing any details since 13th August, he may intentionally delaying the matter so that the culprits who are involved in this issue may escape.

Therefore I request your good offices, to kindly enquire into the matter and punish the persons who illegally withdraw the amounts from my account and kindly see that my hard earning amount was reimbursed to me.

Yours sincerely


Anil Kumar Agrawal

9825323866
402,bhavya residency
Mayur park behind mehul cinema Jamnagar 361005
Gujrat
anil.agrawal@essar.com