Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
As per our telephonic conversation you said that you have not received your refund nor the product.
We have escalated same issue our concern finance team & awaiting a revert on the same.
Kindly allow us 48-72 working hours to respond to your query.Request your patience in the interim.
Please be assured of complete & satisfactory resolution.
Thanks & Regards,
Naaptol Online Shopping Pvt.Ltd.