I and my husband jointly hold Savings bank A/c No. 19700100009221 in Bank of Baroda, Salt Lake, Kolkata Branch. In December 2008, Rs 30,000/- was fraudulently removed from this account by internet banking which had no security features at that time. The money was traced to A/c No 08360100003107 at Bhimavaram branch of Bank of Baroda in Andhra Pradesh belonging to Duvvada Rajesh Kumar. This account with the recovered money has since been frozen.

We were asked for Indemnity Bond one year later which we submitted in November 2009. Few months later (February 2010) we were asked to get a "Court Order" by the Bank. The local Police (Bidhannagar East) refuses to register complaint against such an 'old' incident. We succeed in filing a general diary and submit the GDR number to the Bank. We were even told by the Police that no investigation will be carried out.

Since then the Bank of Baroda is simply sitting on the recovered money which is lying in the sundry A/c. Please kindly advise how to get back our hard-earned money back.