I got internet banking kit from sbi .i open the kit and enter the secret user id and password , but it show that invalid password .so i try to call several time to their bank but nobody took phone and answered.so i go nearest bank of sbi in bangalore they inform me that you must go were you get this kit. So i came back to kerala and gone their head office .they inform me that you try once more ,it may be activate within 24 hours other wise we will provide you another kit .after 24 hours i try , but the online sbi is not avilable (05/11/2011 6.32pm).then i try again today (06/11/2011),it show that user name and password is invalid.i loosing my time and belief towards the bank and its efficiency because of this incident.