Hi,

We regret the problem caused to you. Please send us your contact details at care@icicibank.com and we shall get in touch with you soon. Kindly refer '2413362' in the subject line.

Regards,
ICICI Bank Customer Service Team

This OTP feature is nice but definitely a pain for people who are traveling quite often.

I called the ICICI bank customer care, they said that they cannot send it to the registered email ID for resident account holders but only for NRIs.

Options suggested by the great customer care executive (CCE):

Me: I do not have an Indian cell phone.
CCE: You don't have to buy an expensive phone. Buy a phone in which you can get sms that should be enough and activate international roaming.
Me: Is ICICI bank going to pay for my roaming charges just because I want to use their internet banking while I am away for a short while?
CCE: You can give us your international mobile number.
Me: Outside India, most countries charge for incoming SMS also. why should I bear the charges just because you don't want to send the OTP to my registered email address?
CCE: Sir, in that chase, convert your account to an NRI account.
Me: So every time, I go out of India, I convert my account to NRI account and everytime I come back to India, I convert again to resident account?
CCE: If you don't want to buy a mobile phone, that is the only option.

Just because some IDIOT at ICICI bank decided to implement something and make some rule, why should I spend my money on a service which the service provider (ICICI Bank) should be giving it to me anyway.
Looks like ICICI bank is hand in glove with the telecom companies or some of his/her relative is working in some telecom company so that this way people who have ICICI bank account and want to use net banking has to buy a mobile phone.

What is next from ICICI bank?
If you have to use your ATM card, they will send the PIN number to mobile every time when I put the ATM card in the machine because it is secure that way.

My name is P V Ramarao.I have an ICICI bank account since 10 years.My account number is 630701070910.My Debit card number is 4731966307011544.Recently I have applied to netbanking..And I received My USERID & PASSWORD ..But unable to access my netbanking with this id & pswd...Kindly tell me the solution for this problem..


Contact Address:
P V Ramarao
BSNL TELEPHONE EXCHANGE,CUSTOMER SERVICE CENTRE,
SATTENAPALLI-522403,
GUNTUR(DT) ,
Andhrapradesh,
India


Mobile No:9441026435

Originally Posted by unregistered

i forgot my user id and password .

i need to know my forgeted net banking password as soon as possible.

So can i know where i will get it........?
Plz convey me as soon as possible.....

I did a NEFT Transfer from ICICI Bank Chennai to Axis Bank Trichy on 16-jan 2012, Transaction id is 284596167,Today the Date is 25/1/2012 almost 10 days

still the amount is not credited in the beneficiary account.
ICICI bank is telling transaction is successfull and the amount got debited from my bank account. Axis bank is telling amount is not received and they cant do anything from their end

Kindly please help

Regards
Suganya

I have a net-banking account. Every time I am travelling abroad, I have problem in transacting on my net-banking, since even to login I need OTP which is sent only to my registered mobile number. This mobile is inactive when I am abroad, so totally useless for getting OTP. Why don't you allow users to get their OTP through registered e-mail, as you allow all your NRI customers. This one move from ICICI will help a lot of users. As an alternate allow us to use grid on our debit card as additional authentication. But stop this reliance, exclusively on mobile OTP. I hope I get this resolved before my next trip in March.

My account numbers are

058201501150
007801026536

Dr. S. Venkadesan
Director- Learning Resource Center
Indian School of Business
Gachibowli
Hyderabad 500032
INDIA

Dear Sir,

My Name is Santosh Patil .ICICI SB A/C No. 054401534006, Cust.ID: santosh19880.Unfortunately i've forgot username and Password for the same.Kindly arrange to intimate the same to my mail id.patilsantosh.patil88@gmail.com

Kindly issue my username and PW quickly to enable to pay online all my bills.

Ur kind reply is awaited.

regards
Santosh Patil
9594716971